Outlet & Franchise Management System
Schedule your operational tasks- Improve workflow with custom checklists
- Create service tickets to report issues
- Access outlet service & audit history
- Track job progress in real time
- Attach images in jobs & reports
- Get performance metrics & reports
- Auto reminders for royalty payments
Outlet & Franchise Management System
- Schedule your operational tasks
- Improve workflow with custom checklists
- Create service tickets to report issues
- Access outlet service & audit history
- Track job progress in real time
- Attach images in jobs & reports
- Get performance metrics & reports
- Auto reminders for royalty payments
Trusted by Industry Leaders
A cloud-based system specifically designed for outlet & franchise management
Improve brand quality
Standardize daily operations
Reduce outlet equipment downtime
Ease onboarding of new staff
Improve remote team collaboration
Keep track of franchisee payments
A cloud-based system specifically designed for outlet & franchise management
Create and track structured outlet audits by getting real-time updates for it and rectification tasks as well.
By ensuring consistent quality standards in your outlets, this will enhance customer satisfaction and loyalty, boosts brand reputation, and ultimately lead to higher sales and revenue.
By adhering to established SOPs using checklists, outlet PICs can ensure efficient workflow compliance and optimal daily operations for better productivity.
Outlet users can submit service request tickets to HQ, ensuring efficiency is monitored and tasks are completed.
Simplify the onboarding process for new staff and get them up and running smoothly in their daily operations, including opening and closing outlets using comprehensive to-do lists.
Enhance productivity and foster a more cohesive work environment by enabling your remote team to experience seamless communication between your outlet teams, franchisees, and HQ departments, all in one system.
Set automated reminders to follow up with franchisees when royalty payments are due. This helpful feature allows you to effortlessly monitor and ensure prompt collection of outstanding franchisee payments.
Boost your outlet and franchise management with these features
Job Scheduling
Our task management app enables you to easily schedule your sales appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.
By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!
Real-time Updates
By utilizing our task monitoring system, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.
Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your stakeholders impressed and more than satisfied!
Digital Forms
Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.
Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.
Drag & drop customization makes our system simple and intuitive
Every company and department has its own workflow requirements.
With our system, you can simply drag & drop to customize the workflow to your specific needs.
Streamline and improve your communication with customers by integrating with WhatsApp
Communicate more effectively and conveniently with these amazing benefits and much more:
- Automated messaging
- Chatbot assistance
- Rich media messaging
- Direct call-to-action (CTA)
- Reduced communication costs
Streamline and improve your communication with customers by integrating with WhatsApp
Communicate more effectively and conveniently with these amazing benefits and much more:
- Automated messaging
- Chatbot assistance
- Rich media messaging
- Direct call-to-action (CTA)
- Reduced communication costs
Get RM5000 MDEC grant when you sign up with us now
What makes us truly unique?
Drag & Drop customization
Our system enables you to simply drag & drop to customize your workflow according to the work process of your company and department.
User friendly interface
Our system prioritizes ease of use. It is designed to be intuitive and user-friendly for a hassle-free experience.
Continuous improvement
We are committed to supporting your business every step of the way with regular updates and exciting new features.
Support team consisting of industry experts
Need support? Our team of industry experts is always ready to provide support to you whenever you need it.
Works in offline mode
Our system ensures that nothing gets lost. All changes and uploads you have made will be captured, even when you are offline.
Designed for your business
Our outlet & franchise management software is designed specifically to fully support companies in this industry.
Don’t just take our word for it. See what our customers say
Our team productivity and communication have significantly improved. It gave us a better grasp in managing our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked
Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise different contact data and control access to them. Sales Connection also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant
The system features are good and beneficial in a lot of different ways for our company
Sales Connection has improved our productivity and efficiency by enabling us to have an overview of the sitework and job process which makes it easy to overlook the progress
The app has helped us to better observe our staff’s job schedule and statuses. Besides that, different departments are now able to communicate more effectively for the arrangement of jobs. Getting assistance in tough jobs are made easier by being able to check the history effortlessly
Sales Connection has been a fantastic help in terms of monitoring the progress of our work. PICs have an easier time getting updates from their colleagues and accessing information from different jobs. Furthermore, it is also convenient to check on the job progress even if they are not on site
We are now able to effectively keep track of the statuses of our equipments in different hospitals which enabled us to execute the necessary procedures on time whenever there are any issues
The system has helped us increase our efficiency in managing the team. We are able to ensure the safety of the workers and also for attendance purposes
We can easily monitor and optimise our technicians’ work schedule to minimise work backlog. It’s been convenient to report to clients whether our technicians are already at the site or on the way. We also reduced time wastage because it’s so simple to retrieve data of the project