Rise above the rest in elevator maintenance management
Easily collaborate with the remote team- Track job progress & status in real time
- Schedule and assign regular service jobs
- Access elevator information on-the-go
- Retrieve service history of elevators
- Auto alerts for breakdown & mantrap jobs
- Create customizable digital service sheets
- Attach visuals in updates and reports
Rise above the rest in elevator maintenance management
- Easily collaborate with the remote team
- Track job progress & status in real time
- Schedule and assign regular service jobs
- Access elevator information on-the-go
- Retrieve service history of elevators
- Auto alerts for breakdown & mantrap jobs
- Create customizable digital service sheets
- Attach visuals in updates and reports
Trusted by Industry Leaders
A cloud-based system specifically designed for elevator maintenance management
Enhance teamwork and communication for your remote team and management
Ensure outstanding service quality & SOPs are met
Streamline your job details, documents, and service history, all in one centralized system
Gather real-time insights
Faster response time
Ensure regulatory compliance
A cloud-based system specifically designed for elevator maintenance management
Manage all aspects of your field operations from one centralized platform. Schedule site visits, streamline remote teams and management communications, and generate customized service reports effortlessly.
Use any predetermined checklists including safety or inspection checklists to guide your remote teams through a standardized maintenance process, ensuring the highest service standards every time.
Easily access elevator specific data & maintenance history even when you are on-the-go.
Experience seamless document organization, efficient job tracking & reporting, and valuable metrics to help you focus on what truly matters, all in one cloud based system.
Stay on top of urgent tasks, including breakdowns, callbacks, and mantraps, with customized alarms to ensure you always meet the required 2-hour service time.
Track, document, and attach maintenance and repair details to reports for proof of compliance to regulations and completed audits.
Boost your elevator and lift maintenance management with these features
Job Scheduling
Our elevator management app enables you to easily schedule your sales appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.
By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!
Real-time Updates
By utilizing our elevator service software, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.
Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your stakeholders impressed and more than satisfied!
Digital Forms
Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.
Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.
Drag & drop customization makes our system simple and intuitive
Every company and department has its own workflow requirements.
With our system, you can simply drag & drop to customize the workflow to your specific needs.
Streamline and improve your communication with customers by integrating with WhatsApp
Communicate more effectively and conveniently with these amazing benefits and much more:
- Automated messaging
- Chatbot assistance
- Rich media messaging
- Direct call-to-action (CTA)
- Reduced communication costs
Streamline and improve your communication with customers by integrating with WhatsApp
Communicate more effectively and conveniently with these amazing benefits and much more:
- Automated messaging
- Chatbot assistance
- Rich media messaging
- Direct call-to-action (CTA)
- Reduced communication costs
Get RM5000 MDEC grant when you sign up with us now
What makes us truly unique?
Drag & Drop customization
Our system enables you to simply drag & drop to customize your workflow according to the work process of your company and department.
User friendly interface
Our system prioritizes ease of use. It is designed to be intuitive and user-friendly for a hassle-free experience.
Continuous improvement
We are committed to supporting your business every step of the way with regular updates and exciting new features.
Support team consisting of industry experts
Need support? Our team of industry experts is always ready to provide support to you whenever you need it.
Works in offline mode
Our system ensures that nothing gets lost. All changes and uploads you have made will be captured, even when you are offline.
Designed for your business
Our elevator maintenance management software is designed specifically to fully support companies in this industry.
Don’t just take our word for it. See what our customers say
“We can easily monitor and optimise our technicians’ work schedule to minimise work ... backlog. It’s been convenient to report to clients whether our technicians are already at the site or on the way. We also reduced time wastage because it’s so simple to retrieve data of the project”
“The system has helped us increase our efficiency in managing the team. We are ... able to ensure the safety of the workers and also for attendance purposes”
“The system features are good and beneficial in a lot of different ways for our company”
“Sales Connection has improved our productivity and efficiency by enabling us to ... have an overview of the sitework and job process which makes it easy to overlook the progress”
“Good response by the team members on queries”
“Sales Connection helped us improve our supervision in sales and the ... performance of our managers as well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”