Manage your service and maintenance operations with our customizable
field service software
Super easy. Super convenient. All in one platform.
Track assets, equipment, and facilities- Schedule your jobs & appointments
- Access customer service history
- Track job progress in real time
- Create customized digital service reports
- Attach images and videos in jobs & reports
- Get customer approvals & feedbacks
- Get performance metrics & reports
Manage your service and maintenance operations with our customizable
field service software
Super easy. Super convenient.
All in one platform.
- Track assets, equipment, and facilities
- Schedule your jobs & appointments
- Access customer service history
- Track job progress in real time
- Create customized digital service reports
- Attach images and videos in jobs & reports
- Get customer approvals & feedbacks
- Get performance metrics & reports
Get optimal results from every angle
Our customizable software has been successfully implemented in various industries, including:
Field Service
Asset Maintenance
Project Management
Sales Management
Retail Outlets and F&B Franchises
Warranty Service Solution
Medical Equipment
Engineering & Industrial Machinery
Wholesalers & Distributors
Elevator & Escalator
HVAC
FMCG
Water Purification
Office Equipment Supply & Servicing
Security & Surveillance
Workforce Recruitment Agencies
Equipment Rental & Asset Servicing
Facility Management
Come join numerous other SMEs & MNCs that are already using Sales Connection
Don’t just take our word for it. See what our customers say
“Sales Connection has improved our productivity and efficiency by enabling us ... to have an overview the sitework and job process which makes it easy to overlook the progress”
“Sales Connection has been very helpful in monitoring my employees’ punctuality and efficiency. After ... using the system, we can have an easier overview of the progress of the jobs and can make the necessary adjustments accordingly”
“So far, the system has been very satisfying and reduced a lot of workload in ... checking on the work done by the engineers. Hope Sales Connection can keep up the good work”
“The system features are good and beneficial in a lot of different ways for our company”
“Our field staff being able to update activities while ... on the move really simplified our work. With everything digitalised and centralised, managers can easily extract info, check job statuses and manage more efficiently with data. Sales Connection has greatly improved our work efficiency”
“The system has helped us increase our efficiency in managing the team. We are ... able to ensure the safety of the workers and also for attendance purposes”
Get RM5000 MDEC grant when you sign up with us now
Drag & drop customization makes our system simple and intuitive
Every company and department has its own workflow requirements.
With our system, you can simply drag & drop to customize the workflow to your specific needs.
Achieve success in field service management with our solutions
Achieve success in
field service management with our solutions
Job Scheduling
Our service scheduling software enables you to easily schedule your service appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.
By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!
Real-time Updates
By utilizing our work order management feature, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.
Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your customers impressed and more than satisfied!
Digital Forms
Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.
Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.
Unlock a new level of efficiency & productivity with our customizable Maintenance Management System
Unlock a new level of efficiency & productivity with our customizable Maintenance Management System
Maintain quality of work processes and ensure ISO 9001 compliance
- Implement custom workflows to ensure a structured and consistent approach to the job.
- Improve task delegation and reassignment.
- Automatically organize images and documentations for verification of work quality delivered.
Get instant customer service ratings & secure e-signatures
- Consistently deliver exceptional customer experience.
- Easily gather and analyze customer service ratings.
- Improve customer service quality by discovering new insights and areas for improvement.
- Your team can move on to the next appointment without having to wait for the person-in-charge to sign off first.
Unlock a life of convenience with
the power of digitalization
Organize & streamline your data and service records:
- Perform consistent & accurate record keeping.
- Easily get access to your customers’ history and service records.
- Keep a clear digital record of the work done on-the-go.
Get complete access to the perfect system to manage your service teams
Team Performance Metrics
Get an accurate view on company performance with data on deals won, profits earned, and many more
Digital Assistant
Our automated reminders feature will remind you about all your tasks for today, tomorrow, and the future
Work Offline
Continue updating on your tasks even when you are offline. They will be updated once you are back online
Digital Asset Management
No more losing important details about your asset such as servicing and owner history – everything is stored and can be found easily online
Real Time Progress Updates
Stay updated with live updates of your team’s job/task progress
Customer Ratings and Digital Signature
Customers can sign documents and provide ratings either remotely or in-person
Digital Forms On-The-Go
Keep track of all the issues/items reported by your team in each comment through its own individual statuses
Contact List
Organise your various contacts for each company/customer you deal with. All the customer information that you would need would be available at your fingertips
Find out more on our full range of features to propel your business forward
Higher Productivity. Higher Sales. Higher Profit.
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Get outstanding results and watch your profits soar with just 1 system.
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Enhance your customer service and see your repeat sales and new business opportunities skyrocket.
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Experience effortless collaboration & communication between team members, no matter their location!
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Equip yourself with our cloud-based platform designed to be user-friendly for mobile devices!
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Our CMMS Software is so simple to use, anyone can use it, even if you have zero experience.
Plans & Pricing
- Job Scheduling & Team Management
- Real-Time Updates
- Offline Mode
- Mobile Customer Relationship Management
- Customer History
- Business Data Overview
- Management Report Analysis
- Job Dashboard
- Automated Project Creation
- App & Desktop Notification
- User Feature Access Control
- Staff Mobile Attendance
- Job Check-in/Check-out & Geofencing
- Business Travel Navigation & history
+
- Job Alert
- Live Camera & Video Attachment
- Customer Project & Job Form Customization
- Business Performance Metrics
- Project Escalation to Individuals
- E-signature & Company Stamp
- PDF Generation
+
- Recurring Job Feature
- Project Dashboard
- Project Management Suite
- Payment Collection Update
- Status & Comment Segmentation
- Time Based Reminders
- Service Ratings & Customer Feedback
- Basic Product & Service Itemization
- Asset Database Management
- Asset Updates & Service History
+
- Business Performance Metrics that are Customizable for Each Department/User
- Automated Job Creation
- Workflow Control
- Logic Based Reminders
- Emergency Alarm
- Automated Work Documentation
- Advanced Product & Service Itemization
Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!