Fast-Moving Consumer Goods (FMCG)

Speed, accuracy, and efficiency are important in the operations of a company in the FMCG line. In a field where you are always racing against the clock, being able to quickly and accurately respond and resolve issues is crucial to continuous customer satisfaction

Here at Sales Connection, we understand the challenges that you are going through

Overcome challenge
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    FMCG companies deal with hundreds of different stores across a variety of locations. The management usually struggles to have an effective way of staying updated on the stores visited by their teams



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    The nature of this industry requires plenty of recordkeeping, especially with photo evidence and site visitation reports. Due to the high volume of stores visited, it is so easy to lose critical information



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    Companies in this industry usually face difficulty in tracking the goods and services sold at each store location, as well as the pipeline and total sales collected

How we make a difference

Digital Job Scheduling
Digital Job Scheduling

Admins, team leaders, and management are able to manage hundreds of employees across numerous locations in real-time

Cloud Storage
Cloud Storage

Customer, asset information, and photos are readily available for access by the team anytime, anywhere

Controlled Access
Controlled Access

To ensure each team member is focused on their own responsibilities, we made it easy to set the access level of each team member

QR Scan & Public Form
QR Scan & Public Form

Allows your customers to scan and report issues found in their company’s assets

Digital Service Sheets
Digital Service Sheets

Digital Service Sheets that can be created within minutes from the staff’s own mobile device

Attendance
Attendance

Our real time simple check-in feature is fast and easy to use for staff saving lots of time

Real Time Updates
Real Time Updates

Updates and issues can be highlighted and are brought to attention in real-time. The right person is notified instantly which enables the issue to be resolved as soon as possible

User Friendly Interface
User Friendly Interface

The system was built and designed with a user-friendly interface in mind. If you know how to use WhatsApp on your phone, you’ll know how to use Sales Connection

Continuous Improvement
Continuous Improvement

We believe in going through the journey with you together. We will continue to roll out updates and new features to better support you in achieving business success

Automated Reminders
Automated Reminders

Individual sales personnel and sales teams are reminded of important meetings, follow-ups, and deadlines

CRM
CRM

Store up-to-date information on customer deals that teams have at each location. Key in the pipeline amount and total sales collected by each store, and each individual team member

Metrics & Reports
Metrics & Reports

They can be used for KPI measurement by individual, team, or company

What you can expect

Faster response time

Faster response time

Increased operational transparency

Increased operational transparency

Better team work among team members

Better team work among team members

Better complaint resolution and customer service

Better complaint resolution and customer service

Customer and asset information

Customer and asset information are neatly organized

Sensitive information can be controlled

Sensitive information can be controlled based on individual user access

Various metrics & automated reports

Management can use various metrics & automated reports for business analysis & individual KPI measurements

Improved routing and scheduling

Improved scheduling

Members will be notified of matters

Relevant members will be notified of matters that require their immediate attention

Reports produced from updating jobs

Reports produced from updating jobs can be used for discussions with customers or internal management

Get Your Free Consultation Now

Whether you’re from an MNC, small medium enterprise (SME) or a startup finding its footing, our system can be customized to work for you. Fill in the form below and our consultants will get back to you with a free demo or consultation.


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