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TASK SCHEDULING & TEAM MANAGEMENT


The biggest challenge in growing a business lies in successfully managing a growing team. It is never easy to keep track of all your business tasks and customer requests without leaving anything behind. Using our system, you and your team can save valuable time and effort while enhancing communication on all business activities.

  • Allow managers to assign and manage tasks easily.
  • Able to view in multiple modes – calendar view, list view, dashboard view.
  • Multi-level job advanced access controls to control who can view what tasks.
  • Alerts can be set to highlight pending items and upcoming jobs.
  • Comment, attach files and tag team members in tasks.

MOBILE CRM


Need to check your customer service history, project status or deal pipeline while you’re on vacation? Have a customer asking you about job status so they can make payment but you’re out for lunch? With a few taps on your phone, you are able to pull out your entire customer information anywhere, anytime.

  • View past engagement history, job and project status.
  • Get access to customer contact information, contract details, asset history.
  • Create and update information on the go.

REAL TIME UPDATES


No time for work update meetings? Get real-time updates and notification from your team on their assignments or customer meetings. Your updates are neatly organized into each customer’s respective page.

  • Live check-in and check-out.
  • Able to chat, add comments, documents and photos.
  • Ready for use via desktop and mobile.

BUSINESS PERFORMANCE METRICS


Do you know how your business is doing? What are the 10 key metrics you use to measure your business? Having all the key business information at your fingertips is a game-changer. Simply pre-set key metrices for your business and know your numbers at one glance. You can finally know the answers to questions without manually compiling them.

  • 'How many jobs are still pending today?'
  • 'Which are the customers we have not visited this month?'
  • 'What is the status of on-going projects/deals?'
  • 'How many deals have we closed this week?'
  • 'Who are the top performing team members this year?'

PERIODIC REMINDERS AND ALARM


You don’t need to sit in front of your screen and manage your business. Let SalesConnection do it with you via automated reminders.

  • Set reminders for upcoming jobs and past dues.
  • Send alerts to supervisors when tasks are not moving.
  • Is your project in risk of not meeting deadlines? Alert second or third level managers based on your pre-set rules.
  • Set customized alarm that triggers upon certain pre-set event conditions.

CUSTOMISABLE DIGITAL FORMS


Every company is unique, and we understand that you may have specific requirements. Our system is designed from the ground up to be customizable for every business condition. Customizations that we can do include:

1. Customized Forms
2. Service Report
3. Jobsheets
4. Quotations
5. Sales Order
6. Stock Check
7. Business Workflows

Talk to our team to find out more about our customization options.

ASSET MANAGEMENT SYSTEM


Use our system to monitor the health and condition of your assets globally. Our system is designed to assist companies ensure they meet the service level agreements for high value and high dependency machines. You can easily find the answers to the questions below for all your assets.

  • 'How many assets have we not serviced this month?'
  • 'What is the overall breakdown rate of the machines this quarter?'
  • 'How many services were done for this asset throughout last year?'
  • 'Who performed the previous service and what were the modules performed?'

MANAGEMENT REPORT ANALYSIS


Ever had difficulty in making management decisions due to insufficient data or difficulty to compile the relevant data? We’ve got you covered! You can now spend time strategizing for your business rather than spending time doing manual work. Slice and dice as you need. You can also extract the information for further analysis.

  • Search and filter for all that you require.
  • Customize and extract out reports from the system anytime.
  • Reports are printable and available in PDF, Excel and CSV format.

ATTENDANCE, CLAIMS, OVERTIME


  • Check in and Check out.
  • Geofencing to ensure reporting accuracy.
  • Automatic mileage calculation.
  • Overtime submission and approval system.
  • Claims submission and approval system.
  • Automated directions and mapping to client location.

ONLINE / OFFLINE CAPABILITIES


We understand that not every company has the budget to purchase sophisticated devices or mobile plans. If this is you, then no worries! Our system is designed to work on all devices available in the current market. It even works without the internet and helps you automatically synchronize your data when connection is available.

POWERED BY AMAZON


At Sales Connection, we understand the importance of security to all enterprises be it multinational conglomerates or startups that have just begun. We do not take this lightly and thereby various security measures have been implemented in our systems to ensure your information is safeguarded.

Our company servers run on Amazon Web Services (AWS), the largest global cloud infrastructure which is also used by many of the world's renowned enterprises including Netflix, NASA, AirBNB, McDonald’s and Unilever just to name a few.


Multinational Conglomerates Using Amazon AWS:


The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. This allows SalesConnection systems to be highly available, fault tolerant, and scalable than companies which cut cost and operate their systems using traditional single datacenter infrastructures.


SECURITY STANDARDS AT THE INTERNATIONAL LEVEL

While technology advances at an alarming speed in this day and age, Sales Connection endeavours to provide the highest level of encryption for all of our customer data, adopted services and used resources. Besides our websites adopting SSL (Secure Socket Layer) certificates and Amazon server in transit data leveraging AWS TLS encryptions, we also further secure the information housed within our databases to ensure that information is only accessible using the necessary credentials.


UNMATCHED DATA REDUNDANCY, AVAILABILITY AND DURABILITY

Data redundancy is critical to ensure that your data will not be lost in the event of physical infrastructure failure, data corruption or various unforeseen circumstances. In order to achieve this and protect the interest of our customers, our company servers along with our customer data is stored in a minimum of three physical Availability Zones (AZs) across Amazon's global infrastructure. Besides this, our servers are automatically backed up daily for information databases and weekly for externally originated images and pdf files in further safeguarding your important and sensitive data. Coupled with Amazon's 99.999999999% durability service levels, your company information is placed in safe hands while readily accessible at the tip of your fingers.

GOOGLE PLACES INTEGRATION


Our system is integrated with Google and Waze capabilities. Want to know your team's ETA? Wondering what is the standard service turn around time for a particular job? Get real time location updates from your team members whenever required. Contact us to find out more.

TASK SCHEDULING & TEAM MANAGEMENT


The biggest challenge in growing a business lies in successfully managing a growing team. It is never easy to keep track of all your business tasks and customer requests without leaving anything behind. Using our system, you and your team can save valuable time and effort while enhancing communication on all business activities.

  • Allow managers to assign and manage tasks easily.
  • Able to view in multiple modes – calendar view, list view, dashboard view.
  • Multi-level job advanced access controls to control who can view what tasks.
  • Alerts can be set to highlight pending items and upcoming jobs.
  • Comment, attach files and tag team members in tasks.

MOBILE CRM


Need to check your customer service history, project status or deal pipeline while you’re on vacation? Have a customer asking you about job status so they can make payment but you’re out for lunch? With a few taps on your phone, you are able to pull out your entire customer information anywhere, anytime.

  • View past engagement history, job and project status.
  • Get access to customer contact information, contract details, asset history.
  • Create and update information on the go.

REAL TIME UPDATES


No time for work update meetings? Get real-time updates and notification from your team on their assignments or customer meetings. Your updates are neatly organized into each customer’s respective page.

  • Live check-in and check-out.
  • Able to chat, add comments, documents and photos.
  • Ready for use via desktop and mobile.

BUSINESS PERFORMANCE METRICS


Do you know how your business is doing? What are the 10 key metrics you use to measure your business? Having all the key business information at your fingertips is a game-changer. Simply pre-set key metrices for your business and know your numbers at one glance. You can finally know the answers to questions without manually compiling them.

  • 'How many jobs are still pending today?'
  • 'Which are the customers we have not visited this month?'
  • 'What is the status of on-going projects/deals?'
  • 'How many deals have we closed this week?'
  • 'Who are the top performing team members this year?'

PERIODIC REMINDERS AND ALARM


You don’t need to sit in front of your screen and manage your business. Let Sales Connection do it with you via automated reminders.

  • Set reminders for upcoming jobs and past dues.
  • Send alerts to supervisors when tasks are not moving.
  • Is your project in risk of not meeting deadlines? Alert second or third level managers based on your pre-set rules.
  • Set customized alarm that triggers upon certain pre-set event conditions.

CUSTOMISABLE DIGITAL FORMS


Every company is unique, and we understand that you may have specific requirements. Our system is designed from the ground up to be customizable for every business condition. Customizations that we can do include:

1. Customized Forms
2. Service Report
3. Jobsheets
4. Quotations
5. Sales Order
6. Stock Check
7. Business Workflows

Talk to our team to find out more about our customization options.

ASSET MANAGEMENT SYSTEM


Use our system to monitor the health and condition of your assets globally. Our system is designed to assist companies ensure they meet the service level agreements for high value and high dependency machines. You can easily find the answers to the questions below for all your assets.

  • 'How many assets have we not serviced this month?'
  • 'What is the overall breakdown rate of the machines this quarter?'
  • 'How many services were done for this asset throughout last year?'
  • 'Who performed the previous service and what were the modules performed?'

MANAGEMENT REPORT ANALYSIS


Ever had difficulty in making management decisions due to insufficient data or difficulty to compile the relevant data? We’ve got you covered! You can now spend time strategizing for your business rather than spending time doing manual work. Slice and dice as you need. You can also extract the information for further analysis.

  • Search and filter for all that you require.
  • Customize and extract out reports from the system anytime.
  • Reports are printable and available in PDF, Excel and CSV format.

ATTENDANCE, CLAIMS, OVERTIME


  • Check in and Check out.
  • Geofencing to ensure reporting accuracy.
  • Automatic mileage calculation.
  • Overtime submission and approval system.
  • Claims submission and approval system.
  • Automated directions and mapping to client location.

ONLINE / OFFLINE CAPABILITIES


We understand that not every company has the budget to purchase sophisticated devices or mobile plans. If this is you, then no worries! Our system is designed to work on all devices available in the current market. It even works without the internet and helps you automatically synchronize your data when connection is available.

POWERED BY AMAZON


At Sales Connection, we understand the importance of security to all enterprises be it multinational conglomerates or startups that have just begun. We do not take this lightly and thereby various security measures have been implemented in our systems to ensure your information is safeguarded.

Our company servers run on Amazon Web Services (AWS), the largest global cloud infrastructure which is also used by many of the world's renowned enterprises including Netflix, NASA, AirBNB, McDonald’s and Unilever just to name a few.


Multinational Conglomerates Using Amazon AWS:


The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. This allows SalesConnection systems to be highly available, fault tolerant, and scalable than companies which cut cost and operate their systems using traditional single datacenter infrastructures.


SECURITY STANDARDS AT THE INTERNATIONAL LEVEL

While technology advances at an alarming speed in this day and age, Sales Connection endeavours to provide the highest level of encryption for all of our customer data, adopted services and used resources. Besides our websites adopting SSL (Secure Socket Layer) certificates and Amazon server in transit data leveraging AWS TLS encryptions, we also further secure the information housed within our databases to ensure that information is only accessible using the necessary credentials.


UNMATCHED DATA REDUNDANCY, AVAILABILITY AND DURABILITY

Data redundancy is critical to ensure that your data will not be lost in the event of physical infrastructure failure, data corruption or various unforeseen circumstances. In order to achieve this and protect the interest of our customers, our company servers along with our customer data is stored in a minimum of three physical Availability Zones (AZs) across Amazon's global infrastructure. Besides this, our servers are automatically backed up daily for information databases and weekly for externally originated images and pdf files in further safeguarding your important and sensitive data. Coupled with Amazon's 99.999999999% durability service levels, your company information is placed in safe hands while readily accessible at the tip of your fingers.

GOOGLE PLACES INTEGRATION


Our system is integrated with Google and Waze capabilities. Want to know your team's ETA? Wondering what is the standard service turn around time for a particular job? Get real time location updates from your team members whenever required. Contact us to find out more.