CUSTOMER MANAGEMENT SYSTEM
Enhance Customer Experience, Improve Customer Satisfaction with Our Customizable CRM System
- Are you getting complaints from customers?
- Have you been experiencing inconsistent performance & delivery from your team?
- Are you unable to keep track of your customer engagement history or lacking a proper business management system?
CUSTOMER MANAGEMENT SYSTEM
Enhance Customer Experience, Improve Customer Satisfaction with Our Customizable CRM System
-
Are you getting complaints from customers?
-
Have you been experiencing inconsistent performance & delivery from your team?
-
Are you unable to keep track of your customer engagement history or lacking a proper business management system?
Business can be easy. Digitize your customer relationship management now and be ready to wow your customers. Check out our time-tested features built for SMEs and MNCs alike
Mobile CRM
All your customer information and engagement records are now digitally available, right at your fingertips
Automated Reminders
Let the system automatically send out reminders on project milestones, overdue tasks, and follow-ups to your team members
Contact List
Organise your various contacts for each company/customer you deal with. Have access to all the relevant contact details and information in one quick glance when you need it.
Customizable System
Customize the system to cater to your business needs, no matter the industry. From the flow to the various features, have control over contents that should be included or excluded
Digital Assistant
Our automated reminders feature will remind you about all your tasks for today, tomorrow, and the future
Automated Marketing
Send service reminders, promotions or even birthday greetings to your clients using our CRM. Keep relationships warm and be ready for new opportunities
Team Performance Metrics
Get an accurate view on company performance with data on deals won, profits earned, and many more
Customer Ratings and Digital Signature
Customers can sign documents and provide ratings either remotely or in-person
External QR Code Scanning
Customers can scan unique QR codes generated by you and access various forms such as service request, sales enquiry, customer feedback, and more
Track Ticket Status
Keep track of all the issues/items reported by your team in each comment through its own individual statuses
Real Time Progress Updates
Stay updated with live updates of your team’s job/task progress
Work Offline
Continue updating on your tasks even when you are offline. They will be updated once you are back online
Contact us to find out more on our full range of features to propel your business forward
Companies growing their businesses with Sales Connection
What our customers say
Sales Connection has improved our productivity and efficiency by enabling us to have an overview of the sitework and job process which makes it easy to overlook the progress
PQE Power System Sdn Bhd
Power Quality & Energy Management Consultant
Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise different contact data and control access to them. Sales Connection also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant
Applied Air Quality Specialists Sdn Bhd
Air Quality Control Specialists
The app has helped us to better observe our staff’s job schedule and statuses. Besides that, different departments are now able to communicate more effectively for the arrangement of jobs. Getting assistance in tough jobs are made easier by being able to check the history effortlessly
Mandarin Opto-Medic Sdn Bhd
Medical Equipment Supplier
Sales Connection has been a fantastic help in terms of monitoring the progress of our work. PICs have an easier time getting updates from their colleagues and accessing information from different jobs. Furthermore, it is also convenient to check on the job progress even if they are not on site
LabIVF Sdn Bhd
Assisted Reproduction (IVF) & Cryogenics Equipment Supplier
We are now able to effectively keep track of the statuses of our equipments in different hospitals which enabled us to execute the necessary procedures on time whenever there are any issues
Delta Medisains (M) Sdn Bhd
Biomedical Equipment & Products Manufacturer
We can easily monitor and optimise our technicians’ work schedule to minimise work backlog. It’s been convenient to report to clients whether our technicians are already at the site or on the way. We also reduced time wastage because it’s so simple to retrieve data of the project
United Lift (M) Sdn Bhd
Elevator & Escalator Supplier
Sales Connection has been of tremendous help to our entire team. Designated staff have easy access to job info and progress in real time and significantly reduced miscommunication among the team which improved our efficiency and productivity
United Alarmtronics Sdn Bhd
Security Systems Supplier
Good response by the team members on queries
Trans Elite Group Sdn Bhd
Heavy Lift Specialist & Equipment Rental Company
Sales Connection has been a great help to us in tracking our sales data and observing our sales team. We have experienced excellent support on the technical parts of the system and also a very good response time from Sales Connection
Nurachem Sdn Bhd
Portable Toilet & Facility Management Company
Sales Connection has been very helpful in monitoring my employees’ punctuality and efficiency. After using the system, we can have an easier overview of the progress of the jobs and can make the necessary adjustments accordingly
Acolite Holding Sdn Bhd
Power Plant & Boiler Consultant
So far, the system has been very satisfying and reduced a lot of workload in checking on the work done by the engineers. Hope Sales Connection can keep up the good work
Setia Air-Cond and Electrical Sdn Bhd
Air Conditioning & Electrical Service Provider
The system features are good and beneficial in a lot of different ways for our company
Kawahara Engineering Works Sdn Bhd
Industrial Machinery Supplier
Our field staff being able to update activities while on the move really simplified our work. With everything digitalised and centralised, managers can easily extract info, check job statuses and manage more efficiently with data. Sales Connection has greatly improved our work efficiency
Powerware Systems Sdn Bhd
Data Centre Consulting & Project Management Company
Sales Connection helped us improve our supervision in sales and the performance of our managers as well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that
S&A Bintang Sdn Bhd
Air Conditioning & Electrical Service Provider
It has been easy to extract information of previous sales. We are also able to schedule the delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Sales Connection
Capital Office Automation Sdn Bhd
Photocopier & Printing Solution Provider
The system has helped us increase our efficiency in managing the team. We are able to ensure the safety of the workers and also for attendance purposes
CE Elevator Sdn Bhd
Elevator & Escalator Supplier
Sales Connection has helped my company to eliminate paper usage for our daily job and simplify the handover of duties between my staff. The repeat job and reminder functions have also helped to simplify our work and lessen the need to micromanage in my company
Golden Living Point Sdn Bhd
Water Purifier Product Solution Provider
Sales Connection has improved our productivity and efficiency by enabling us to have an overview the sitework and job process which makes it easy to overlook the progress
Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise different contact data and control access to them. Sales Connection also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant
The app has helped us to better observe our staff’s job schedule and statuses. Besides that, different departments are now able to communicate more effectively for the arrangement of jobs. Getting assistance in tough jobs are made easier by being able to check the history effortlessly
Sales Connection has been a fantastic help in terms of monitoring the progress of our work. PICs have an easier time getting updates from their colleagues and accessing information from different jobs. Furthermore, it is also convenient to check on the job progress even if they are not on site
We are now able to effectively keep track of the statuses of our equipments in different hospitals which enabled us to execute the necessary procedures on time whenever there are any issues
We can easily monitor and optimise our technicians’ work schedule to minimise work backlog. It’s been convenient to report to clients whether our technicians are already at the site or on the way. We also reduced time wastage because it’s so simple to retrieve data of the project
Sales Connection has been of tremendous help to our entire team. Designated staff have easy access to job info and progress in real time and significantly reduced miscommunication among the team which improved our efficiency and productivity
Good response by the team members on queries
Sales Connection has been a great help to us in tracking our sales data and observing our sales team. We have experienced excellent support on the technical parts of the system and also a very good response time from Sales Connection
Sales Connection has been very helpful in monitoring my employees’ punctuality and efficiency. After using the system, we can have an easier overview of the progress of the jobs and can make the necessary adjustments accordingly
So far, the system has been very satisfying and reduced a lot of workload in checking on the work done by the engineers. Hope Sales Connection can keep up the good work
The system features are good and beneficial in a lot of different ways for our company
Our field staff being able to update activities while on the move really simplified our work. With everything digitalised and centralised, managers can easily extract info, check job statuses and manage more efficiently with data. Sales Connection has greatly improved our work efficiency
Sales Connection helped us improve our supervision in sales and the performance of our managers as well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that
It has been easy to extract information of previous sales. We are also able to schedule the delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Sales Connection
The system has helped us increase our efficiency in managing the team. We are able to ensure the safety of the workers and also for attendance purposes
Sales Connection has helped my company to eliminate paper usage for our daily job and simplify the handover of duties between my staff. The repeat job and reminder functions have also helped to simplify our work and lessen the need to micromanage in my company