Manage your customers
and close more deals with our customizable CRM software
Super fast. Super easy. All in one platform.
Access customer info and history- Manage multiple sales projects & deals
- Track job progress in real time
- Get customer feedbacks
- Set business reminders and alerts
- Attach documents in jobs
- Issue quotations and invoices
Manage your customers
and close more deals
with our customizable
CRM software
Super fast. Super easy.
All in one platform
- Access customer info and history
- Manage multiple sales projects & deals
- Track job progress in real time
- Get customer feedbacks
- Set business reminders and alerts
- Attach documents in jobs
- Issue quotations and invoices
Get optimal results from every angle
Our customizable software has been successfully implemented in various industries, including:
Field Service
Asset Maintenance
Project Management
Sales Management
Retail Outlets and F&B Franchises
Warranty Service Solution
Medical Equipment
Engineering & Industrial Machinery
Wholesalers & Distributors
Elevator & Escalator
HVAC
FMCG
Water Purification
Office Equipment Supply & Servicing
Security & Surveillance
Workforce Recruitment Agencies
Equipment Rental & Asset Servicing
Facility Management
Come join numerous other SMEs & MNCs that are already using Sales Connection
Don’t just take our word for it. See what our customers say
“Our team productivity and communication have significantly ... improved. It gave us a better grasp in managing our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”
“Sales Connection helped us improve our supervision in sales and the performance of our managers as ... well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”
“Sales Connection has been a great help to us in tracking our sales data and ... observing our sales team. We have experienced excellent support on the technical parts of the system and also a very good response time from Sales Connection”
“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Sales Connection also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”
“Good response by the team members on queries”
“It has been easy to extract information of previous sales. We are also able to schedule the ... delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Sales Connection”
Get RM5000 MDEC grant when you sign up with us now
Drag & drop customization makes our system simple and intuitive
Every company and department has its own workflow requirements.
With our system, you can simply drag & drop to customize the workflow to your specific needs.
Achieve success in customer relationship management with our solutions
Customer History
With our customer management software, all your customer history and data are automatically organized from contacts to sales and service records.
By having instant access to important customer information, your team can provide unparalleled customer service
Business reminders
Sales and customer relationship management has never been easier!
Our digital assistant helps you stay ahead of the game with customizable reminders like overdue jobs reminder, appointment due, sales follow-up, approval requests, contract expiry, payment due, recurring reminders, and important milestone dates - never miss a beat in your business!
Customer Service Rating & E-Signature
Stop wasting precious time searching and waiting for your customers or stakeholders to sign off your sales documents.
With the mobile-friendly platform, now everyone can review documents quickly at their own convenience - even on-the-go! An added bonus? You don't have to worry about company stamps as you can easily place them in the background of signatures or next to it with just a few clicks.
You can even capture valuable insight from your customers when they rate your service through the digital form.
Unlock a new level of efficiency & productivity with our customizable CRM system
Unlock a new level of efficiency & productivity with our customizable CRM system
Collaborate with your team like
never before
Instantly experience a more efficient & productive way of working together with your sales & customer service team:
- no more missing out on sales & service appointments with your customers.
- easily communicate and collaborate between different team members.
- stay updated with real-time job progress updates.
- send customized digital reports to your customers to have them sign electronically.
Go beyond meeting your
customers' basic needs
Consistently deliver exceptional customer experience:
- Easily extract accurate data & details upon request.
- Handle ad-hoc tasks from customers while having an AI digital assistant to remind you of any upcoming or important meetings or dates.
- Right person is notified instantly – resolve issues as soon as possible.
Unlock a life of convenience with
the power of digitalization
Organize & streamline your data and service records:
- Perform consistent & accurate record keeping.
- Easily get access to your customers’ information and service records.
- Keep a clear digital record of the work done on-the-go.
Get complete access to the perfect system to manage your sales & customer service teams
Customer Ratings and Digital Signature
Customers can sign documents and provide ratings either remotely or in-person
Digital Assistant
Our automated reminders feature will remind you about all your tasks for today, tomorrow, and the future
Team Performance Metrics
Get an accurate view on company performance with data on deals won, profits earned, and many more
Automated Marketing
Send service reminders, promotions or even birthday greetings to your clients using our CRM. Keep relationships warm and be ready for new opportunities
Real Time Progress Updates
Stay updated with live updates of your team’s job/task progress
Work Offline
Continue updating on your tasks even when you are offline. They will be updated once you are back online
Track Ticket Status
Keep track of all the issues/items reported by your team in each comment through its own individual statuses
External QR Code Scanning
Customers can scan unique QR codes generated by you and access various forms such as service request, sales enquiry, customer feedback, and more
Find out more on our full range of features to propel your business forward
Higher Productivity. Higher Sales. Higher Profit.
-
Get outstanding results and watch your profits soar with just 1 system.
-
Enhance your customer service and see your repeat sales and new business opportunities skyrocket.
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Experience effortless collaboration & communication between team members, no matter their location!
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Equip yourself with our cloud-based platform designed to be user-friendly for mobile devices!
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Our CRM System is so simple to use, anyone can use it, even if you have zero experience.
Plans & Pricing
- Job Scheduling & Team Management
- Real-Time Updates
- Offline Mode
- Mobile Customer Relationship Management
- Customer History
- Business Data Overview
- Management Report Analysis
- Job Dashboard
- Automated Project Creation
- App & Desktop Notification
- User Feature Access Control
- Staff Mobile Attendance
- Job Check-in/Check-out & Geofencing
- Business Travel Navigation & history
+
- Job Alert
- Live Camera & Video Attachment
- Customer Project & Job Form Customization
- Business Performance Metrics
- Project Escalation to Individuals
- E-signature & Company Stamp
- PDF Generation
+
- Recurring Job Feature
- Project Dashboard
- Project Management Suite
- Payment Collection Update
- Status & Comment Segmentation
- Time Based Reminders
- Service Ratings & Customer Feedback
- Basic Product & Service Itemization
- Asset Database Management
- Asset Updates & Service History
+
- Business Performance Metrics that are Customizable for Each Department/User
- Automated Job Creation
- Workflow Control
- Logic Based Reminders
- Emergency Alarm
- Automated Work Documentation
- Advanced Product & Service Itemization
Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!