Stronger customer relationships with maximum growth and productivity
Super fast. Super easy. All in one platform.
- Boost sales and efficiency
- Enhance sales strategies with insights
- Access customer info and history
- Track job progress in real time
- Get customer feedbacks
- Set business reminders and alerts
- Issue quotations and invoices
![Providing the best customer service with our Customer Relationship Management App Providing the best customer service with our Customer Relationship Management App](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/header-2.webp)
Stronger customer relationships with maximum growth and productivity
Super fast. Super easy.
All in one platform
- Boost sales and efficiency
- Enhance sales strategies with insights
- Access customer info and history
- Track job progress in real time
- Get customer feedbacks
- Set business reminders and alerts
- Issue quotations and invoices
![Providing the best customer service with our Customer Relationship Management App Providing the best customer service with our Customer Relationship Management App](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/header-2.webp)
Get optimal results from every angle
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/147.webp)
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/129.webp)
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/72.webp)
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/56.webp)
Our versatile CRM System has been successfully implemented across various industries
![Field Service Field Service](https://cdn.salesconnection.my/pages/image/graphic/industry/field-service.webp)
Field Service
![Asset Maintenance Asset Maintenance](https://cdn.salesconnection.my/pages/image/graphic/industry/maintenance.webp)
Asset Maintenance
![Project Management Project Management](https://cdn.salesconnection.my/pages/image/graphic/industry/project-management.webp)
Project Management
![Sales Management Sales Management](https://cdn.salesconnection.my/pages/image/graphic/industry/Sales-management2.webp)
Sales Management
![Retail Outlets and F&B Franchises Retail Outlets and F&B Franchises](https://cdn.salesconnection.my/pages/image/graphic/industry/f-and-b.webp)
Retail Outlets and F&B Franchises
![Warranty Service Solution Warranty Service Solution](https://cdn.salesconnection.my/pages/image/graphic/industry/warranty-service.webp)
Warranty Service Solution
![Medical Equipment Medical Equipment](https://cdn.salesconnection.my/pages/image/graphic/industry/medical-equipment.webp)
Medical Equipment
![Engineering and Industrial Machinery Engineering and Industrial Machinery](https://cdn.salesconnection.my/pages/image/graphic/industry/industrial-machinery.webp)
Engineering & Industrial Machinery
![Wholesalers and Distributors Wholesalers and Distributors](https://cdn.salesconnection.my/pages/image/graphic/industry/Wholesalers-and-Distributors.webp)
Wholesalers & Distributors
![Elevator and Escalator Elevator and Escalator](https://cdn.salesconnection.my/pages/image/graphic/industry/elevator.webp)
Elevator & Escalator
![HVAC HVAC](https://cdn.salesconnection.my/pages/image/graphic/industry/hvac.png)
HVAC
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FMCG
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Water Purification
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Office Equipment Supply & Servicing
![Security and Surveillance Security and Surveillance](https://cdn.salesconnection.my/pages/image/graphic/industry/security-and-surveilance.webp)
Security & Surveillance
![Workforce Recruitment Agencies Workforce Recruitment Agencies](https://cdn.salesconnection.my/pages/image/graphic/industry/workforce-recruitment.webp)
Workforce Recruitment Agencies
![Equipment Rental and Asset Servicing Equipment Rental and Asset Servicing](https://cdn.salesconnection.my/pages/image/graphic/industry/equipment-rental.webp)
Equipment Rental & Asset Servicing
![Facility Management Facility Management](https://cdn.salesconnection.my/pages/image/graphic/industry/facility-management.webp)
Facility Management
Come join numerous other SMEs & MNCs that are already using Sales Connection
![Black Canyon Black Canyon](https://cdn.salesconnection.my/pages/image/industry/company-logo/black-canyon.webp)
![Rotiboy Rotiboy](https://cdn.salesconnection.my/pages/image/industry/company-logo/rotiboy300x200.webp)
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Get RM5000 MDEC grant when you sign up with us now
![Machinery & Equipment Productivity Nexus Machinery & Equipment Productivity Nexus](https://cdn.salesconnection.my/pages/image/government-agencies/mepn12050.webp)
![Malaysia Productivity Corporation Malaysia Productivity Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mpc12050.webp)
![Malaysia Digital Economy Corporation Malaysia Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mdec12050.webp)
![Malaysia Status Company Malaysia Status Company](https://salesconnection.my/landing2021/images/about-us/msc-logo.webp)
![Human Resource Development Corporation Human Resource Development Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/hrd12050.webp)
![Selangor Information Technology & Digital Economy Corporation Selangor Information Technology & Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/sidec12050.webp)
![Machinery & Equipment Productivity Nexus Machinery & Equipment Productivity Nexus](https://cdn.salesconnection.my/pages/image/government-agencies/mepn12050.webp)
![Malaysia Productivity Corporation Malaysia Productivity Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mpc12050.webp)
![Malaysia Digital Economy Corporation Malaysia Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mdec12050.webp)
![Malaysia Status Company Malaysia Status Company](https://salesconnection.my/landing2021/images/about-us/msc-logo.webp)
![Human Resource Development Corporation Human Resource Development Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/hrd12050.webp)
![Selangor Information Technology & Digital Economy Corporation Selangor Information Technology & Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/sidec12050.webp)
Drag & drop customization makes our CRM platform simple and intuitive
Every company and department has its own workflow requirements.
With our CRM system, you can simply drag & drop to customize the workflow to your specific needs.
Achieve success in customer relationship management with our solutions
Customer History
With our customer management software, all your customer history and data are automatically organized from contacts to sales and service records.
By having instant access to important customer information, your team can provide unparalleled customer service
Business reminders
Sales and customer relationship management has never been easier!
Our digital assistant helps you stay ahead of the game with customizable reminders like overdue jobs reminder, appointment due, sales follow-up, approval requests, contract expiry, payment due, recurring reminders, and important milestone dates - never miss a beat in your business!
Customer Service Rating & E-Signature
Stop wasting precious time searching and waiting for your customers or stakeholders to sign off your sales documents.
With the mobile-friendly platform, now everyone can review documents quickly at their own convenience - even on-the-go! An added bonus? You don't have to worry about company stamps as you can easily place them in the background of signatures or next to it with just a few clicks.
You can even capture valuable insight from your customers when they rate your service through the digital form.
Unlock a new level of efficiency & productivity with our industry-tested CRM system
Unlock a new level of efficiency & productivity with our customizable CRM system
![Manager monitoring his team's work order and job progress Manager monitoring his team's work order and job progress](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/Image 1 admin.webp)
![Employee updating job details and progress Employee updating job details and progress](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/Image 1 staff.webp)
Collaborate with your team like
never before
Instantly experience a more efficient & productive way of working together with your sales & customer service team:
- no more missing out on sales & service appointments with your customers.
- easily communicate and collaborate between different team members.
- stay updated with real-time job progress updates.
- send customized digital reports to your customers to have them sign electronically.
Go beyond meeting your
customers' basic needs
Consistently deliver exceptional customer experience:
- Easily extract accurate data & details upon request.
- Handle ad-hoc tasks from customers while having an AI digital assistant to remind you of any upcoming or important meetings or dates.
- Right person is notified instantly – resolve issues as soon as possible.
![Customer requesting for service appointment Customer requesting for service appointment](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/guy-2.webp)
![Women replying customer's request for service appointment Women replying customer's request for service appointment](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/admin-5.webp)
![Power of digitalization Power of digitalization](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/Layer-6.webp)
![Easier work through digitalization Easier work through digitalization](https://cdn.salesconnection.my/pages/image/graphic/cust-mngmnt/Layer-4.webp)
Unlock a life of convenience with
the power of digitalization
Organize & streamline your data and service records:
- Perform consistent & accurate record keeping.
- Easily get access to your customers’ information and service records.
- Keep a clear digital record of the work done on-the-go.
Get complete access to the perfect CRM software to manage your sales & customer service teams
Customer Ratings and Digital Signature
Customers can sign documents and provide ratings either remotely or in-person
![Customer Ratings and Digital Signature Customer Ratings and Digital Signature](https://cdn.salesconnection.my/pages/image/icon/Digital signing.webp)
Digital Assistant
Our automated reminders feature will remind you about all your tasks for today, tomorrow, and the future
![Digital assistant Digital assistant](https://cdn.salesconnection.my/pages/image/icon/Digital-assistant.webp)
Team Performance Metrics
Get an accurate view on company performance with data on deals won, profits earned, and many more
![Team performance metrics Team performance metrics](https://cdn.salesconnection.my/pages/image/icon/Team performance metric.webp)
Automated Marketing
Send service reminders, promotions or even birthday greetings to your clients using our CRM. Keep relationships warm and be ready for new opportunities
![Automated marketing Automated marketing](https://cdn.salesconnection.my/pages/image/icon/automated-marketing.webp)
![Real-time progress update Real-time progress update](https://cdn.salesconnection.my/pages/image/icon/Real-time-progress-update.webp)
Real Time Progress Updates
Stay updated with live updates of your team’s job/task progress
![Work offline Work offline](https://cdn.salesconnection.my/pages/image/icon/work-offline.webp)
Work Offline
Continue updating on your tasks even when you are offline. They will be updated once you are back online
![Comment status Comment status](https://cdn.salesconnection.my/pages/image/icon/track-comment-status.webp)
Track Ticket Status
Keep track of all the issues/items reported by your team in each comment through its own individual statuses
![External QR External QR](https://cdn.salesconnection.my/pages/image/icon/External-QR.webp)
External QR Code Scanning
Customers can scan unique QR codes generated by you and access various forms such as service request, sales enquiry, customer feedback, and more
Find out more on our full range of features to propel your business forward
Higher Productivity. Higher Sales. Higher Profit.
-
Get outstanding results and watch your profits soar with our CRM software.
-
Enhance your customer service and see your repeat sales and new business opportunities skyrocket.
-
Experience effortless collaboration & communication between team members, no matter their location!
-
Equip yourself with our cloud-based CRM platform designed to be user-friendly for mobile devices!
-
Our CRM System is so simple to use, anyone can use it, even if you have zero experience.
Plans & Pricing
- Job Scheduling & Team Management
- Real-Time Updates
- Offline Mode
- Mobile Customer Relationship Management
- Customer History
- Business Data Overview
- Management Report Analysis
- Job Dashboard
- Automated Project Creation
- App & Desktop Notification
- User Feature Access Control
- Staff Mobile Attendance
- Job Check-in/Check-out & Geofencing
- Business Travel Navigation & history
+
- Job Alert
- Live Camera & Video Attachment
- Customer Project & Job Form Customization
- Business Performance Metrics
- Project Escalation to Individuals
- E-signature & Company Stamp
- PDF Generation
+
- Recurring Job Feature
- Project Dashboard
- Project Management Suite
- Payment Collection Update
- Status & Comment Segmentation
- Time Based Reminders
- Service Ratings & Customer Feedback
- Basic Product & Service Itemization
- Asset Database Management
- Asset Updates & Service History
+
- Business Performance Metrics that are Customizable for Each Department/User
- Automated Job Creation
- Workflow Control
- Logic Based Reminders
- Emergency Alarm
- Automated Work Documentation
- Advanced Product & Service Itemization
Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!