Generate Digital Service Reports Of Your Technician's Service Using Sales Connection

Posted on : 22 Mar 2021

GENERATE DIGITAL SERVICE REPORTS OF YOUR TECHNICIAN'S SERVICE USING SALES CONNECTION

Posted on : 22 Mar 2021

GENERATE DIGITAL SERVICE REPORTS OF YOUR TECHNICIAN'S SERVICE USING SALES CONNECTION

 

Just as Waze is the perfect travel companion, Sales Connection is the perfect business companion for your servicing company. Our software digitizes and upgrades your servicing process through the use of our industry-leading features that are trusted by titans of industry such as Sunway, EITA, and SMEs alike.

 
Upgrading Your Service Process
image 1

The Sales Connection software digitally upgrades your entire servicing progress — from start to finish. Upon arriving at their worksite, technicians can check-in using the Check-In/Out feature to record their time of arrival and keep the management updated — helping ensure all planned servicings are underway on time.

Throughout the service, technicians can capture images, videos, write text, and even attach documents to provide real-time updates into the Sales Connection system through their mobile app. Not only is this an excellent way for the management to be consistently updated on the service progress, but it is also perfect for record-keeping as all servicing information will be stored according to each customer and their related assets.

Technicians can easily access information about the asset such as its specifications, customer history, and previous service history to know exactly what they are dealing with. All of this information can be seen through the Sales Connection mobile app which will display it under the jobs that have been assigned to each technician using our Task Scheduling & Team Management feature.

 
Digital Forms
image 1

On top of all the information inputted by your technician to provide real-time updates of the service they’ve done including before, during, and after servicing images, these updates can be generated into a Digital Service Sheet to be signed as an acknowledgment by the customer. In the sheet, customers can clearly see the details of the servicing that has been done for their assets — enhancing their confidence in your service and increasing satisfaction greatly.

Our Remote Signatures feature compliments Digital Forms, as customers can sign your documents either in-person or digitally using a link that you can share with them via WhatsApp, email, or other personal chat apps of choice. Once signed, the document can no longer be altered and it will be finalized — securing both company and customer by ensuring that no future edits can be made to the originally-signed document.

The Sales Connection software empowers and is trusted by industry leaders in the servicing space such as KONE, EITA, Sunway, Sernta, and many more. To read about the other features offered by our software and how we can take your business to the next level, click here.

Visit salesconnection.my or contact us at 03-5880 5110 to learn more about how we can customize our software to your business needs, and digitize your servicing business

 

Just as Waze is the perfect travel companion, Sales Connection is the perfect business companion for your servicing company. Our software digitizes and upgrades your servicing process through the use of our industry-leading features that are trusted by titans of industry such as Sunway, EITA, and SMEs alike.

 
Upgrading Your Service Process
image 1

The Sales Connection software digitally upgrades your entire servicing progress — from start to finish. Upon arriving at their worksite, technicians can check-in using the Check-In/Out feature to record their time of arrival and keep the management updated — helping ensure all planned servicings are underway on time.

Throughout the service, technicians can capture images, videos, write text, and even attach documents to provide real-time updates into the Sales Connection system through their mobile app. Not only is this an excellent way for the management to be consistently updated on the service progress, but it is also perfect for record-keeping as all servicing information will be stored according to each customer and their related assets.

Technicians can easily access information about the asset such as its specifications, customer history, and previous service history to know exactly what they are dealing with. All of this information can be seen through the Sales Connection mobile app which will display it under the jobs that have been assigned to each technician using our Task Scheduling & Team Management feature.

 
Digital Forms
image 1

On top of all the information inputted by your technician to provide real-time updates of the service they’ve done including before, during, and after servicing images, these updates can be generated into a Digital Service Sheet to be signed as an acknowledgment by the customer. In the sheet, customers can clearly see the details of the servicing that has been done for their assets — enhancing their confidence in your service and increasing satisfaction greatly.

Our Remote Signatures feature compliments Digital Forms, as customers can sign your documents either in-person or digitally using a link that you can share with them via WhatsApp, email, or other personal chat apps of choice. Once signed, the document can no longer be altered and it will be finalized — securing both company and customer by ensuring that no future edits can be made to the originally-signed document.

The Sales Connection software empowers and is trusted by industry leaders in the servicing space such as KONE, EITA, Sunway, Sernta, and many more. To read about the other features offered by our software and how we can take your business to the next level, click here.

Visit salesconnection.my or contact us at 03-5880 5110 to learn more about how we can customize our software to your business needs, and digitize your servicing business