Manage remote or field-based teams with ease and efficiency.
Super easy. Super convenient. All in one platform.
- Track assets, equipment, and facilities
- Schedule your jobs & appointments
- Access customer service history
- Track job progress in real time
- Create customized digital service reports
- Attach images and videos in jobs & reports
- Get customer approvals & feedbacks
- Get performance metrics & reports
![Easily manage your service team through our Maintenance Management Software Easily manage your service team through our Maintenance Management Software](https://cdn.salesconnection.my/pages/image/graphic/header.webp)
Manage remote or field-based teams with ease and efficiency.
Super easy. Super convenient.
All in one platform.
- Track assets, equipment, and facilities
- Schedule your jobs & appointments
- Access customer service history
- Track job progress in real time
- Create customized digital service reports
- Attach images and videos in jobs & reports
- Get customer approvals & feedbacks
- Get performance metrics & reports
![Easily manage your service team through our Maintenance Management Software Easily manage your service team through our Maintenance Management Software](https://cdn.salesconnection.my/pages/image/graphic/header.webp)
Get optimal results from every angle
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/135.webp)
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/134.webp)
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/127.webp)
![Increase sales increase sales](https://cdn.salesconnection.my/pages/image/arrow-1.webp)
![](https://cdn.salesconnection.my/pages/image/graphic/percent/41.webp)
Our customizable software has been successfully implemented in various industries, including:
![Field Service Field Service](https://cdn.salesconnection.my/pages/image/graphic/industry/field-service.webp)
Field Service
![Asset Maintenance Asset Maintenance](https://cdn.salesconnection.my/pages/image/graphic/industry/maintenance.webp)
Asset Maintenance
![Project Management Project Management](https://cdn.salesconnection.my/pages/image/graphic/industry/project-management.webp)
Project Management
![Sales Management Sales Management](https://cdn.salesconnection.my/pages/image/graphic/industry/Sales-management2.webp)
Sales Management
![Retail Outlets and F&B Franchises Retail Outlets and F&B Franchises](https://cdn.salesconnection.my/pages/image/graphic/industry/f-and-b.webp)
Retail Outlets and F&B Franchises
![Warranty Service Solution Warranty Service Solution](https://cdn.salesconnection.my/pages/image/graphic/industry/warranty-service.webp)
Warranty Service Solution
![Medical Equipment Medical Equipment](https://cdn.salesconnection.my/pages/image/graphic/industry/medical-equipment.webp)
Medical Equipment
![Engineering and Industrial Machinery Engineering and Industrial Machinery](https://cdn.salesconnection.my/pages/image/graphic/industry/industrial-machinery.webp)
Engineering & Industrial Machinery
![Wholesalers and Distributors Wholesalers and Distributors](https://cdn.salesconnection.my/pages/image/graphic/industry/Wholesalers-and-Distributors.webp)
Wholesalers & Distributors
![Elevator and Escalator Elevator and Escalator](https://cdn.salesconnection.my/pages/image/graphic/industry/elevator.webp)
Elevator & Escalator
![HVAC HVAC](https://cdn.salesconnection.my/pages/image/graphic/industry/hvac.png)
HVAC
![FMCG FMCG](https://cdn.salesconnection.my/pages/image/graphic/industry/fmcg.webp)
FMCG
![Water Purification Water Purification](https://cdn.salesconnection.my/pages/image/graphic/industry/water-purification.webp)
Water Purification
![Office Equipment Supply and Servicing Office Equipment Supply and Servicing](https://cdn.salesconnection.my/pages/image/graphic/industry/office-equipment.webp)
Office Equipment Supply & Servicing
![Security and Surveillance Security and Surveillance](https://cdn.salesconnection.my/pages/image/graphic/industry/security-and-surveilance.webp)
Security & Surveillance
![Workforce Recruitment Agencies Workforce Recruitment Agencies](https://cdn.salesconnection.my/pages/image/graphic/industry/workforce-recruitment.webp)
Workforce Recruitment Agencies
![Equipment Rental and Asset Servicing Equipment Rental and Asset Servicing](https://cdn.salesconnection.my/pages/image/graphic/industry/equipment-rental.webp)
Equipment Rental & Asset Servicing
![Facility Management Facility Management](https://cdn.salesconnection.my/pages/image/graphic/industry/facility-management.webp)
Facility Management
Come join numerous other SMEs & MNCs that are already using Sales Connection
![Black Canyon Black Canyon](https://cdn.salesconnection.my/pages/image/industry/company-logo/black-canyon.webp)
![Rotiboy Rotiboy](https://cdn.salesconnection.my/pages/image/industry/company-logo/rotiboy300x200.webp)
![Sunway Sunway](https://salesconnection.my/landing2021/images/newLogo/sunway.webp)
![Chek Hup Chek Hup](https://cdn.salesconnection.my/pages/image/cekhup-logo-170.webp)
![EITA EITA](https://salesconnection.my/landing2021/images/newLogo/EITA.webp)
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![Sernta Sernta](https://salesconnection.my/landing2021/images/newLogo/SERNTA.webp)
![Johnnys Johnnys](https://cdn.salesconnection.my/pages/image/industry/company-logo/Johnnys.webp)
![PTI PTI](https://salesconnection.my/landing2021/images/newLogo/PTI.webp)
![CE CE](https://salesconnection.my/landing2021/images/newLogo/CE.webp)
![Blue Solution Blue Solution](https://salesconnection.my/landing2021/images/newLogo/BLUE-SOL.webp)
![Docto Aircond Docto Aircond](https://salesconnection.my/landing2021/images/newLogo/S&A-LOGO.webp)
![Blue Aire Blue Aire](https://salesconnection.my/landing2021/images/newLogo/BLUE-AIRE.webp)
![Trans Elite Trans Elite](https://salesconnection.my/landing2021/images/newLogo/TRNSELTE-LOGO.webp)
![Powerware System Powerware System](https://salesconnection.my/landing2021/images/newLogo/PWRWRE-LOGO.webp)
![Pure N Fresh Pure N Fresh](https://salesconnection.my/landing2021/images/newLogo/GLDN-LVNG-LOGO.webp)
![PQE Power System PQE Power System](https://salesconnection.my/landing2021/images/newLogo/PQE-LOGO.webp)
![Nurachem Nurachem](https://salesconnection.my/landing2021/images/newLogo/NRCHM-LOGO.webp)
![Mandarin-Opto Mandarin-Opto](https://salesconnection.my/landing2021/images/newLogo/MNDARIN-OPTO-LOGO.webp)
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![Accolite Holdings Accolite Holdings](https://salesconnection.my/landing2021/images/newLogo/ACCOLTE-LOGO.webp)
![United Liftteam United Liftteam](https://salesconnection.my/landing2021/images/newLogo/UNTD-LIFTTEAM-LOGO.webp)
Get RM5000 MDEC grant when you sign up with us now
![Machinery & Equipment Productivity Nexus Machinery & Equipment Productivity Nexus](https://cdn.salesconnection.my/pages/image/government-agencies/mepn12050.webp)
![Malaysia Productivity Corporation Malaysia Productivity Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mpc12050.webp)
![Malaysia Digital Economy Corporation Malaysia Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mdec12050.webp)
![Malaysia Status Company Malaysia Status Company](https://salesconnection.my/landing2021/images/about-us/msc-logo.webp)
![Human Resource Development Corporation Human Resource Development Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/hrd12050.webp)
![Selangor Information Technology & Digital Economy Corporation Selangor Information Technology & Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/sidec12050.webp)
![Machinery & Equipment Productivity Nexus Machinery & Equipment Productivity Nexus](https://cdn.salesconnection.my/pages/image/government-agencies/mepn12050.webp)
![Malaysia Productivity Corporation Malaysia Productivity Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mpc12050.webp)
![Malaysia Digital Economy Corporation Malaysia Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/mdec12050.webp)
![Malaysia Status Company Malaysia Status Company](https://salesconnection.my/landing2021/images/about-us/msc-logo.webp)
![Human Resource Development Corporation Human Resource Development Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/hrd12050.webp)
![Selangor Information Technology & Digital Economy Corporation Selangor Information Technology & Digital Economy Corporation](https://cdn.salesconnection.my/pages/image/government-agencies/sidec12050.webp)
Drag & drop customization makes our system simple and intuitive
Every company and department has its own workflow requirements.
With our system, you can simply drag & drop to customize the workflow to your specific needs.
Achieve success in field service management with our solutions
Achieve success in
field service management with our solutions
Job Scheduling
Our service scheduling software enables you to easily schedule your service appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.
By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!
Real-time Updates
By utilizing our work order management feature, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.
Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your customers impressed and more than satisfied!
Digital Forms
Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.
Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.
Unlock a new level of efficiency & productivity with our customizable Maintenance Management System
Unlock a new level of efficiency & productivity with our customizable Maintenance Management System
![Manager checking her team's work order and job progress Manager checking her team's work order and job progress](https://cdn.salesconnection.my/pages/image/graphic/field-service/field service admin.png)
![Service personnel updating job details and progress using his mobile phone Service personnel updating job details and progress using his mobile phone](https://cdn.salesconnection.my/pages/image/graphic/Collaborate with your team like never before 2.webp)
Maintain quality of work processes and ensure ISO 9001 compliance
- Implement custom workflows to ensure a structured and consistent approach to the job.
- Improve task delegation and reassignment.
- Automatically organize images and documentations for verification of work quality delivered.
Get instant customer service ratings & secure e-signatures
- Consistently deliver exceptional customer experience.
- Easily gather and analyze customer service ratings.
- Improve customer service quality by discovering new insights and areas for improvement.
- Your team can move on to the next appointment without having to wait for the person-in-charge to sign off first.
![Customer signing and rating the service rendered using his mobile phone Customer signing and rating the service rendered using his mobile phone](https://cdn.salesconnection.my/pages/image/graphic/field-service/field service - guy 1.png)
![Employee sending the service sheet to the customer for e-signature and rating Employee sending the service sheet to the customer for e-signature and rating](https://cdn.salesconnection.my/pages/image/graphic/field-service/field service - lady 1.png)
![Inefficient way of handling important documents Inefficient way of handling important documents](https://cdn.salesconnection.my/pages/image/graphic/Unlock a life of convenience with the power of digitalization 1.webp)
![Easier way to do work through digitalization Easier way to do work through digitalization](https://cdn.salesconnection.my/pages/image/graphic/Unlock a life of convenience with the power of digitalization 2.webp)
Unlock a life of convenience with
the power of digitalization
Organize & streamline your data and service records:
- Perform consistent & accurate record keeping.
- Easily get access to your customers’ history and service records.
- Keep a clear digital record of the work done on-the-go.
Get complete access to the perfect system to manage your service teams
Team Performance Metrics
Get an accurate view on company performance with data on deals won, profits earned, and many more
![Team performance metrics Team performance metrics](https://cdn.salesconnection.my/pages/image/icon/Team performance metric.webp)
Digital Assistant
Our automated reminders feature will remind you about all your tasks for today, tomorrow, and the future
![Digital assistant Digital assistant](https://cdn.salesconnection.my/pages/image/icon/Digital-assistant.webp)
Work Offline
Continue updating on your tasks even when you are offline. They will be updated once you are back online
![Work offline Work offline](https://cdn.salesconnection.my/pages/image/icon/work-offline.webp)
Digital Asset Management
No more losing important details about your asset such as servicing and owner history – everything is stored and can be found easily online
![Digital Asset Management Digital Asset Management](https://cdn.salesconnection.my/pages/image/icon/Digital asset management.webp)
![Real-time progress update Real-time progress update](https://cdn.salesconnection.my/pages/image/icon/Real-time-progress-update.webp)
Real Time Progress Updates
Stay updated with live updates of your team’s job/task progress
![Customer Ratings and Digital Signature Customer Ratings and Digital Signature](https://cdn.salesconnection.my/pages/image/icon/External-QR.webp)
Customer Ratings and Digital Signature
Customers can sign documents and provide ratings either remotely or in-person
![Digital Forms On-The-Go Digital Forms On-The-Go](https://cdn.salesconnection.my/pages/image/icon/Digital-form.webp)
Digital Forms On-The-Go
Keep track of all the issues/items reported by your team in each comment through its own individual statuses
![Contact List Contact List](https://cdn.salesconnection.my/pages/image/icon/Contact-list.webp)
Contact List
Organise your various contacts for each company/customer you deal with. All the customer information that you would need would be available at your fingertips
Find out more on our full range of features to propel your business forward
Higher Productivity. Higher Sales. Higher Profit.
-
Get outstanding results and watch your profits soar with just 1 system.
-
Enhance your customer service and see your repeat sales and new business opportunities skyrocket.
-
Experience effortless collaboration & communication between team members, no matter their location!
-
Equip yourself with our cloud-based platform designed to be user-friendly for mobile devices!
-
Our Field Service Management Software is so simple to use, anyone can use it, even if you have zero experience.
Plans & Pricing
- Job Scheduling & Team Management
- Real-Time Updates
- Offline Mode
- Mobile Customer Relationship Management
- Customer History
- Business Data Overview
- Management Report Analysis
- Job Dashboard
- Automated Project Creation
- App & Desktop Notification
- User Feature Access Control
- Staff Mobile Attendance
- Job Check-in/Check-out & Geofencing
- Business Travel Navigation & history
+
- Job Alert
- Live Camera & Video Attachment
- Customer Project & Job Form Customization
- Business Performance Metrics
- Project Escalation to Individuals
- E-signature & Company Stamp
- PDF Generation
+
- Recurring Job Feature
- Project Dashboard
- Project Management Suite
- Payment Collection Update
- Status & Comment Segmentation
- Time Based Reminders
- Service Ratings & Customer Feedback
- Basic Product & Service Itemization
- Asset Database Management
- Asset Updates & Service History
+
- Business Performance Metrics that are Customizable for Each Department/User
- Automated Job Creation
- Workflow Control
- Logic Based Reminders
- Emergency Alarm
- Automated Work Documentation
- Advanced Product & Service Itemization
Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!