Sales Connection | Features & Pricing

WHAT WE CAN DO FOR YOU

A SYSTEM THAT ACCELERATES BUSINESS GROWTH

WHAT WE CAN DO FOR YOU

A SYSTEM THAT ACCELERATES BUSINESS GROWTH

Get free consultation

Job Scheduling

Our business management software enables you to easily schedule your service appointments or equipment maintenance jobs digitally. Stay updated on your upcoming appointments with ease! Enjoy the convenience of a calendar view and stay organized by selecting hourly, daily, weekly, or even monthly views.

With a click of a button, your manager can quickly assign and decide on the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.

By having one system that everyone can use, miscommunication is minimized and updates to job details are easily shared. With this technology in place, the team's collective productivity and efficiency skyrockets!

Real-time Updates

Your team will be able to update their work progress as they work on it, keeping the management updated in real-time.

Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your customers impressed and more than satisfied!

Workflow Control

Let your team stay organized and on track - no matter where their service appointment takes them. Create custom processes for each job, knowing that everyone is always following the plan you set in motion!

In order to complete the job, your service team will have to fulfill all the criteria set by the management, ensuring the highest quality of customer service. For example, you can require your service team to check- in once on site, upload before and after service images, state the reason for an equipment or machinery breaking down, fill up the service report, or check-out once they’re done before they can complete the job.

Besides that, new employees will find it easy to perform at work, making their transition into the workplace a breeze.

Performance Metrics

Looking to launch your business into the stratosphere? Our business management software is designed with you in mind, providing all of the tools necessary for you to steer your business to greater success.

Through the dashboard in our system, you are able to extract valuable and easily understandable real-time reports that can help you make fast and informed decisions, providing a streamlined and enhanced customer experience. You can simply keep your colleagues in the loop by sharing with them Excel or PDF reports such as regular service reports, breakdown/callback, installation, or delivery - just to name a few.

With a solid grasp on the ins and outs of your business, you can strategically plan resource allocation on areas that will maximize growth potential for optimum success.

Business Reminders

Business management has never been easier!

Our digital assistant helps you stay ahead of the game with customizable reminders like overdue jobs reminder, service due, service follow-up, approval requests, contract expiring, payment due, recurring reminders, and general appointments - never miss a beat in your business!

Digital Forms

Say goodbye to paper-based forms! Our custom digital solutions make it easy for you to ditch the stacks of documents, replacing them with digitized reports for your convenience and benefit.

Keep track of every vital document with ease! No more searching endlessly for misplaced files or worrying about damaged documents that could cost you important data.

Your team can now look forward to welcoming the convenience of recording reports in the system using their mobile phones while they’re on-the-go! Reports are automatically organized and easily accessible for filtering/extraction, providing a streamlined process so you get exactly what you need in no time.

Customer Service Rating & E-signature

Stop wasting precious time searching and waiting for your customers or stakeholders to sign off your documents.

With the mobile-friendly platform, now everyone can review documents quickly at their own convenience - even on-the-go! An added bonus? You don't have to worry about company stamps as you can easily place them in the background of signatures or next to it with just a few clicks.

You can even capture valuable insight from your customers when they rate your service through the digital form.

Job status updates

Keep everyone updated and clear on the work progress! With fully customizable job statuses, teams can keep tabs on their projects from start to finish.

As the job progresses, your team will be able to select different statuses to accurately reflect developments or to ensure a certain predetermined work order is followed by the service team.

Some of the most common job statuses that are used are “Not Started”, “In Progress”, “Inspection Completed”, “Sparepart Required”, “Needing Attention”, “Pending Approval”, “Management Approved”, and “Completed”. These statuses come with distinct colours to help your team members visualize better on the schedule board.

Check-In/Out with Geofencing

Our business management software helps to verify that the right team is at the right place for their appointments. They can easily check-in when they reach the location and check-out once they’re done - no matter if they're out performing site visits or regular sales meetings!

Our smart platform is the perfect solution for ensuring that your team are in the right place at all times. With geofencing and fool-proof safety measures, you can rest assured knowing data collection on attendance and job details is reliable - giving you peace of mind about accuracy without sacrificing convenience!

Upload images/videos of work progress

Make it easy for your service team to record important visuals while they're on-site completing installation, maintenance, delivery, or repairs. Providing them with the convenience of attaching images and videos of assets like equipment, machinery, or facilities can help you quickly access vital information whenever needed!

Bring the focus to what matters most by adding annotations onto your images, such as flagging any damages found on equipment or elements that need attention. This way you can make sure everyone stays informed in one easy step!

Digital Document Management

Using our DATASYNC feature, this app can work both online and offline too. Facing poor reception, yet you'd like to access your jobs list, upload images and provide work updates? With our app - you can. Cached data allows users to access key information needed for jobs, so every job can be completed efficiently and without a worry.

Collaborate via internal chat

Keep your team connected and on the same page with collaborative internal chat in a specific job! Team members that are involved in that job will be able to easily retrieve shared information that was discussed previously like issues, documents, and many more so that nothing slips through the cracks.

Our business management software makes it easy for you to keep track of your job progress! Quickly categorize your updates and tag a specific document to a comment, ensuring relevant info is organized and easily accessible.

Need a fast response? Just tag your team member in the chat to get their attention. Our system will automatically alert the person, ensuring your team productivity and efficiency remain at the highest level.

Contact List

Give yourself the ultimate peace of mind knowing that your contacts are kept secured! Consolidate and safeguard all your contacts in 1 system. You can even control who can access your contact list from full access to total exclusivity.

Keep your business contacts organized with our platform. Group them in their respective departments and leave various types of notes and remarks in each contact, so you always have the contact information you need right at your fingertips.

NAVIGATE TO SITES EASILY

Our Google Maps and Waze integration allows you to navigate to a site location with a click of a button.

All it takes is one click on the address of a job - and you're on your way.

business travel

Job Scheduling

Our field service management software enables you to easily schedule your service appointments or equipment maintenance jobs digitally. Stay updated on your upcoming field service appointments with ease! Enjoy the convenience of a calendar view and stay organized by selecting hourly, daily, weekly, or even monthly views.
With a click of a button, your service manager can quickly assign and decide on the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed. By having one system that everyone can use, miscommunication is minimized and updates to job details are easily shared. With this technology in place, the team's collective productivity and efficiency skyrockets!

Real-time Updates

By utilizing our sales management feature, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.

Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your customers impressed and more than satisfied!

Workflow Control

Our To-Do List feature lets your team stay organized and on track - no matter where their service appointment takes them. Create custom processes for each job, knowing that everyone is always following the plan you set in motion!

In order to complete the job, your service team will have to fulfill all the criteria set by the management, ensuring the highest quality of customer service. For example, you can require your service team to check- in once on site, upload before and after service images, state the reason for an equipment or machinery breaking down, fill up the service report, or check-out once they’re done before they can complete the job.

Besides that, new employees will find it easy to perform at work, making their transition into the workplace a breeze.

Performance Metrics

Looking to launch your business into the stratosphere? Our service management software is designed with you in mind, providing all of the tools necessary for you to steer your business to greater success.

Through the dashboard in our field service system, you are able to extract valuable and easily understandable real-time reports that can help you make fast and informed decisions, providing a streamlined and enhanced customer experience. You can simply keep your colleagues in the loop by sharing with them Excel or PDF reports such as regular service reports, breakdown/callback, installation, or delivery - just to name a few.

With a solid grasp on the ins and outs of your business, you can strategically plan resource allocation on areas that will maximize growth potential for optimum success.

Business Reminders

Service and maintenance management has never been easier!

Our digital assistant helps you stay ahead of the game with customizable reminders like overdue jobs reminder, service due, service follow-up, approval requests, contract expiring, payment due, recurring reminders, and general appointments - never miss a beat in your business!

Digital Forms

Say goodbye to paper-based forms! Our custom digital solutions make it easy for you to ditch the stacks of documents, replacing them with digitized service reports for your convenience and benefit.

Keep track of every vital document with ease! No more searching endlessly for misplaced files or worrying about damaged documents that could cost you important data.

Your service personnel can now look forward to welcoming the convenience of recording service reports in the system using their mobile phones while they’re on-the-go! Reports are automatically organized and easily accessible for filtering/extraction, providing a streamlined process so you get exactly what you need in no time.

Customer Service Rating & E-signature

Stop wasting precious time searching and waiting for your customers or stakeholders to sign off your documents.

With the mobile-friendly platform, now everyone can review documents quickly at their own convenience - even on-the-go! An added bonus? You don't have to worry about company stamps as you can easily place them in the background of signatures or next to it with just a few clicks.

You can even capture valuable insight from your customers when they rate your service through the digital form.

Job status updates

Our work order management feature keeps everyone updated and clear on the work progress! With fully customizable job statuses, teams can keep tabs on their projects from start to finish.

As the job progresses, your service team will be able to select different statuses to accurately reflect developments or to ensure a certain predetermined work order is followed by the service team.

Some of the most common job statuses that are used are “Not Started”, “In Progress”, “Inspection Completed”, “Sparepart Required”, “Needing Attention”, “Pending Approval”, “Management Approved”, and “Completed”. These statuses come with distinct colours to help your team members visualize better on the schedule board.

Check-In/Out with Geofencing

Our mobile CRM management software helps to verify that the right team is at the right place for their sales appointments. They can easily check-in when they reach the location and check-out once they’re done - no matter if they're out performing site visits or regular sales meetings!

Our smart platform is the perfect solution for ensuring that your sales personnel are in the right place at all times. With geofencing and fool-proof safety measures, you can rest assured knowing data collection on attendance and job details is reliable - giving you peace of mind about accuracy without sacrificing convenience!

Upload images/videos of work progress

Make it easy for your service team to record important visuals while they're on-site completing installation, maintenance, delivery, or repairs. Providing them with the convenience of attaching images and videos of assets like equipment, machinery, or facilities can help you quickly access vital information whenever needed!

Bring the focus to what matters most by adding annotations onto your images, such as flagging any damages found on equipment or elements that need attention. This way you can make sure everyone stays informed in one easy step!

Digital Document Management

Using our DATASYNC feature, this app can work both online and offline too. Facing poor reception, yet you'd like to access your jobs list, upload images and provide work updates? With our app - you can. Cached data allows users to access key information needed for jobs, so every job can be completed efficiently and without a worry.

Collaborate via internal chat

Keep your team connected and on the same page with collaborative internal chat in a specific job! Team members that are involved in that job will be able to easily retrieve shared information that was discussed previously like issues, documents, and many more so that nothing slips through the cracks.

Our customer management software makes it easy for you to keep track of your job progress! Quickly categorize your updates and tag a specific document to a comment, ensuring relevant info is organized and easily accessible.

Need a fast response? Just tag your team member in the chat to get their attention. Our system will automatically alert the person, ensuring your team productivity and efficiency remain at the highest level.

Contact List

Give yourself the ultimate peace of mind knowing that your contacts are kept secured! Consolidate and safeguard all your contacts in 1 system. You can even control who can access your contact list from full access to total exclusivity.

Keep your business contacts organized with our platform. Group them in their respective departments and leave various types of notes and remarks in each contact, so you always have the contact information you need right at your fingertips.

NAVIGATE TO SITES EASILY

Our Google Maps and Waze integration allows you to navigate to a site location with a click of a button.

All it takes is one click on the address of a job - and you're on your way.

business travel

Companies growing their businesses with Sales Connection

PTI
Access
Sunway
KONE
EITA
Chek Hup
Sernta
CE
Biogreen
SETIA
Blue Solution
Docto Aircond
Blue Aire
Trans Elite
Powerware System
Pure N Fresh
PQE Power System
Nurachem
Mandarin-Opto
Kawahara
Sunland
LabIVF
Delta Medisains
Accolite Holdings
United Liftteam

Don’t just take our word for it. See what our customers say

Chek Hup

“Our team productivity and communication have significantly ... improved. It gave us a better grasp in managing our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”

S&A Bintang

“Sales Connection helped us improve our supervision in sales and the performance of our managers as ... well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”

Nurachem

“Sales Connection has been a great help to us in tracking our sales data and ... observing our sales team. We have experienced excellent support on the technical parts of the system and also a very good response time from Sales Connection”

AAQ

“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Sales Connection also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”

Trans Elite

“Good response by the team members on queries”

Capital Office

“It has been easy to extract information of previous sales. We are also able to schedule the ... delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Sales Connection”

Plans & Pricing

Among the many benefits of customizable software like Sales Connection’s includes being able to choose the most suitable plan for your company. This way, you can get a system that works exactly to your needs.

Whether you’re a large MNC, a compact SME, or a humble startup – our range of options ensures there’s a perfect plan for everyone.

Lite
RM 38 /user monthly
Billed annually

  • Job Scheduling & Team Management
  • Real-Time Updates
  • Offline Mode
  • Mobile Customer Relationship Management
  • Customer History
  • Business Data Overview
  • Management Report Analysis
  • Job Dashboard
  • Automated Project Creation
  • App & Desktop Notification
  • User Feature Access Control
  • Staff Mobile Attendance
  • Job Check-in/Check-out & Geofencing
  • Business Travel Navigation & history
Growth
RM 58 /user monthly
Billed annually

All features in Lite Plan
+
  • Job Alert
  • Live Camera & Video Attachment
  • Customer Project & Job Form Customization
  • Business Performance Metrics
  • Project Escalation to Individuals
  • E-signature & Company Stamp
  • PDF Generation
Enterprise

SME Choice

RM 78 /user monthly
Billed annually

All features in Growth Plan
+
  • Recurring Job Feature
  • Project Dashboard
  • Project Management Suite
  • Payment Collection Update
  • Status & Comment Segmentation
  • Service Ratings & Customer Feedback
  • Basic Product & Service Itemization
  • Asset Database Management
  • Asset Updates & Service History
Partner

Recommended

RM 98 /user monthly
Billed annually

All features in Enterprise Plan
+
  • Business Performance Metrics that are Customizable for Each Department/User
  • Automated Job Creation
  • Workflow Control
  • Time Based Reminders
  • Emergency Alarm
  • Automated Work Documentation
  • Advanced Product & Service Itemization
Customize

Built By You

Enquire Now

Need something specific for your organization?
We're up to the challenge! No matter what size business you are, our solution can be customized and configured to meet your specifications.
Contact us for a free consultation now!

LITE

Cost-effective solution that’s perfect for budding entrepreneurs

RM 38

per user monthly, billed annually

GROWTH

Suitable for small teams that are hungry for substantial growth

RM 58

per user monthly, billed annually

SME Choice

ENTERPRISE

Advanced productivity solutions for companies that value systems and workflows

RM 78

per user monthly, billed annually

Recommended

PARTNER

We are your business partners – providing you a guaranteed 400% ROI for your subscription fees or your money back*

*T&Cs apply

RM 98

per user monthly, billed annually

Built By You

CUSTOMIZE

Personalize your very own system with features that are relevant to your specific business needs

*Discount subject to annual subscription.

Get Your Free Consultation Now

Our system can be customized to suit your business needs whether you are an MNC or SME. Fill in the form below for a free consultation and begin empowering your team today


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