One-for-all Solution Case Study | Sales Connection

ONE-FOR-ALL SOLUTION

A digital business solution that upgrades all areas of your business, across virtually any industry.

ONE-FOR-ALL SOLUTION

A digital business solution that upgrades all areas of your business, across virtually any industry.

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CHALLENGES

Within a business, there are multiple separate departments that may or may not need to work together in the daily operations. It is often difficult to find a suitable digital solution that connects and benefits each department.

Miscommunication is common when different teams work together, and this may result in unnecessary delays, frustration, and mistakes that can cost companies a fortune to rectify. The biggest contributor to these issues? The lack of a system that consolidates all pertinent info while updating team members, supervisors, and management alike in real-time of a project’s status and escalation.

Having a system that companies can rely on for internal communication, record-keeping, job-scheduling, CRM information, and many more, is undoubtedly the best way for a business to thrive – however, what holds a select few companies back is the fear that a system that is capable of solving all these problems simultaneously would be one that is far too complicated, causing more harm than good.

An all-too-familiar tale for upper management is the inability to get an accurate overview of business operations in real-time – without this information, owners, managers, and team leaders struggle to identify how well their business is performing and what can be done to further improve performance.

Companies need a system to introduce proper workflows that increase efficiency which is also easy-to-use, dependable and able to help solve problems in a timely manner.

Fun fact: That is exactly what Sales Connection offers.

OUR SOLUTION

From day one, Sales Connection was built with team collaboration in mind. By using the wide range of features that solve unique challenges faced by each department, teams can experience exponential growth in performance and time savings by simplifying what was once unnecessarily complicated.

Sales Connection’s built-in chat and communication system works in real-time, empowering users to share everything from photos, to videos, calendars, schedules, task and even documents to discuss work-related matters. The user interface is designed to be fluid and easy-to-use by team members on both smartphones and computers. This allows for business communication to take place without the risk of losing important details discussed between one another – unlike what is often the case when personal chat apps are used for this purpose. Never miss a deadline again with reminders, easy escalation and team working features within Sales Connection.

Through implementing and utilizing different features found in the system, our clients were able to increase work productivity and improve business performance overall by a significant amount.

Adding to the seemingly endless list of benefits includes the management being able to view business operations in real-time and gaining insight on performance through Automated Reports and Metrics within the Business Dashboard.

THE RESULTS

  • Better teamwork companywide even across departments. Job/Task Scheduling and management of each individual, team, or company by day, week, or month.
  • No more missed deadlines with our advanced project management tools.
  • Simplified digital solution with proper workflow processes that can be easily followed by employees from every department.
  • Real-time updates and check-in/out feature that improves accountability and transparency.
  • Improved team collaboration and clearly segregations of responsibility for each team member.
  • HR tools such as the Overtime and Claims management feature and Digital Punch Card with check-in/out.
  • Dashboard overview of all ongoing business operations in its respective status and stage.
  • KPI measuring tools through Automated Reports and Metrics produced by the system.
  • Ability to use the system both online and offline with DATASYNC, ensuring work can carry on in every circumstance.
  • Increased operational efficiency and transparency.
  • Better complaint resolution and customer service.

CHALLENGES

Within a business, there are multiple separate departments that may or may not need to work together in the daily operations. It is often difficult to find a suitable digital solution that connects and benefits each department.

Miscommunication is common when different teams work together, and this may result in unnecessary delays, frustration, and mistakes that can cost companies a fortune to rectify. The biggest contributor to these issues? The lack of a system that consolidates all pertinent info while updating team members, supervisors, and management alike in real-time of a project’s status and escalation.

Having a system that companies can rely on for internal communication, record-keeping, job-scheduling, CRM information, and many more, is undoubtedly the best way for a business to thrive – however, what holds a select few companies back is the fear that a system that is capable of solving all these problems simultaneously would be one that is far too complicated, causing more harm than good.

An all-too-familiar tale for upper management is the inability to get an accurate overview of business operations in real-time – without this information, owners, managers, and team leaders struggle to identify how well their business is performing and what can be done to further improve performance.

Companies need a system to introduce proper workflows that increase efficiency which is also easy-to-use, dependable and able to help solve problems in a timely manner.

Fun fact: That is exactly what Sales Connection offers.

OUR SOLUTION

From day one, Sales Connection was built with team collaboration in mind. By using the wide range of features that solve unique challenges faced by each department, teams can experience exponential growth in performance and time savings by simplifying what was once unnecessarily complicated.

Sales Connection’s built-in chat and communication system works in real-time, empowering users to share everything from photos, to videos, calendars, schedules, task and even documents to discuss work-related matters. The user interface is designed to be fluid and easy-to-use by team members on both smartphones and computers. This allows for business communication to take place without the risk of losing important details discussed between one another – unlike what is often the case when personal chat apps are used for this purpose. Never miss a deadline again with reminders, easy escalation and team working features within Sales Connection.

Through implementing and utilizing different features found in the system, our clients were able to increase work productivity and improve business performance overall by a significant amount.

Adding to the seemingly endless list of benefits includes the management being able to view business operations in real-time and gaining insight on performance through Automated Reports and Metrics within the Business Dashboard.

THE RESULTS

  • Better teamwork companywide even across departments. Job/Task Scheduling and management of each individual, team, or company by day, week, or month.
  • No more missed deadlines with our advanced project management tools.
  • Simplified digital solution with proper workflow processes that can be easily followed by employees from every department.
  • Real-time updates and check-in/out feature that improves accountability and transparency.
  • Improved team collaboration and clearly segregations of responsibility for each team member.
  • HR tools such as the Overtime and Claims management feature and Digital Punch Card with check-in/out.
  • Dashboard overview of all ongoing business operations in its respective status and stage.
  • KPI measuring tools through Automated Reports and Metrics produced by the system.
  • Ability to use the system both online and offline with DATASYNC, ensuring work can carry on in every circumstance.
  • Increased operational efficiency and transparency.
  • Better complaint resolution and customer service.