Involves companies that distribute medical equipments, instruments, and consumables. In order to achieve optimum operational efficiency, it is important to have a digital business solution for easy access to the records and history of your customers and products
Miscommunication and a lack of a system that consolidates all pertinent info regarding the project statuses and escalations, while updating team members, supervisors, and management alike in real-time
Difficulty in communication, record-keeping, job scheduling, and CRM information
Inability to get an accurate overview of business operations in real-time. Owners, managers, and team leaders struggle to identify how well their business is performing and the things that can be done to further improve their performance
Lack of proper workflows that increase efficiency which is also easy-to-use, dependable and able to help solve problems in a timely manner
Admins, team leaders, and management are able to manage hundreds of employees across numerous locations in real-time
Customer, asset information, and photos are readily available for access by the team anytime, anywhere
To ensure each team member is focused on their own responsibilities, we made it easy to set the access level of each team member
Allows your customers to scan and report issues found in their company’s assets
Digital Service Sheets that can be created within minutes from the technician’s own mobile device
Our real time simple check-in feature is fast and easy to use for technicians, saving a lot of time
Updates and issues can be highlighted and are brought to attention in real-time. The right person is notified instantly which enables the issue to be resolved as soon as possible
The system was built and designed with a user-friendly interface in mind. If you know how to use WhatsApp on your phone, you’ll know how to use Sales Connection
We believe in going through the journey with you together. We will continue to roll out updates and new features to better support you in achieving business success
Individual sales personnels and sales teams are reminded of important meetings, follow-ups, and deadlines
Store up-to-date information about each individual customers that are accessible anytime, anywhere
They can be used for KPI measurement by individual, team, or company
Faster response time
Increased operational transparency
Better team work among team members
Better complaint resolution and customer service
Customer and asset information are neatly organized
Sensitive information can be controlled based on individual user access
Management can use various metrics & automated reports for business analysis & individual KPI measurements
Improved scheduling
Relevant members will be notified of matters that require their immediate attention
Reports produced from updating jobs can be used for discussions with customers or internal management
Our system can be customized to suit your business needs whether you are an MNC or SME. Fill in the form below for a free consultation and begin empowering your team today