Equipment Rental & Servicing

A service industry that provides machineries, equipments, and tools for a duration of time to users. As such, an appropriate software is needed to ensure efficient scheduling for rental & servicing can be carried out. Besides that, job records can be stored & secured in the cloud where they are accessible anytime, anywhere

Here at Sales Connection, we understand the challenges that you are going through

Overcome challenge
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    Most companies find it to be difficult to stay updated on the daily tasks and schedules of their technicians, as well as keeping a clear and transparent record of the work done



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    Administrators struggle to assign jobs as they do not have a clear picture of the resources available. This sometimes result in the job not being able to be done on a timely basis, increased customer complaints and more



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    Relying on unreliable methods of business communication through voice calls or messenger apps that are incapable of keeping records in an organized manner. Technicians are not well-equipped to use complicated office software systems for work and laptops are just too bulky and inconvenient for them



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    Companies face complications in managing customer and asset information using Spreadsheets or Excel and are let down by the lack of a proper system that is easy-to-use for all company members at every level

How we make a difference

Digital Job Scheduling
Digital Job Scheduling

Admins, team leaders, and management are able to manage hundreds of employees across numerous locations in real-time

Cloud Storage
Cloud Storage

Customer, asset information, and photos are readily available for access by the team anytime, anywhere

Controlled Access
Controlled Access

To ensure each team member is focused on their own responsibilities, we made it easy to set the access level of each team member

QR Scan & Public Form
QR Scan & Public Form

Customers have an official platform to submit their service requests and voice out their complaints as well

Digital Service Sheets
Digital Service Sheets

Digital Service Sheets that can be created within minutes from the technician’s own mobile device

Attendance
Attendance

Our real time simple check-in feature is fast and easy to use for technicians, saving a lot of time

Real Time Updates
Real Time Updates

Updates and issues can be highlighted and are brought to attention in real-time. The right person is notified instantly which enables the issue to be resolved as soon as possible

User Friendly Interface
User Friendly Interface

The system was built and designed with a user-friendly interface in mind. If you know how to use WhatsApp on your phone, you’ll know how to use Sales Connection

Continuous Improvement
Continuous Improvement

We believe in going through the journey with you together. We will continue to roll out updates and new features to better support you in achieving business success

Automated Reminders
Automated Reminders

Periodic reminders can be set to be automatically sent to customers for equipment servicing based on their servicing schedule

CRM
CRM

Store up-to-date information on customer deals that teams have at each location. Key in the pipeline amount and total sales collected by each store, and each individual team member

Metrics & Reports
Metrics & Reports

They can be used for KPI measurement by individual, team, or company

What you can expect

Faster response time

Faster response time

Increased operational transparency

Increased operational transparency

Better team work among team members

Better team work among team members

Better complaint resolution and customer service

Better complaint resolution and customer service

Customer and asset information

Customer and asset information are neatly organized

Sensitive information can be controlled

Sensitive information can be controlled based on individual user access

Various metrics & automated reports

Management can use various metrics & automated reports for business analysis & individual KPI measurements

Improved routing and scheduling

Improved scheduling

Members will be notified of matters

Relevant members will be notified of matters that require their immediate attention

Reports produced from updating jobs

Reports produced from updating jobs can be used for discussions with customers or internal management

Get Your Free Consultation Now

Whether you’re from an MNC, small medium enterprise (SME) or a startup finding its footing, our system can be customized to work for you. Fill in the form below and our consultants will get back to you with a free demo or consultation.


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