With Datasync You Can Be Connected With Your Field Employees At All Times With Or Without Internet Connection

Posted on : 09 Feb 2021

WITH DATASYNC YOU CAN BE CONNECTED WITH YOUR FIELD EMPLOYEES AT ALL TIMES WITH OR WITHOUT INTERNET CONNECTION

Posted on : 09 Feb 2021

WITH DATASYNC YOU CAN BE CONNECTED WITH YOUR FIELD EMPLOYEES AT ALL TIMES WITH OR WITHOUT INTERNET CONNECTION

One of the biggest and most difficult obstacles faced by companies and field service technicians is the lack of connectivity they experience in poor-reception areas. This is especially problematic for technicians who need access to information that is found online. With Sales Connection, this is yesterday’s problem, as our DATASYNC feature and software can empower you today.

 
image 1
 
Work Online & Offline with DATASYNC

Technicians can access important information such as their jobs and tasks for the day, asset information, site location, and more, even without an active Internet connection. Our app is intelligent — all your technician has to do is load the app once in the morning, and all the most important information they need can be accessed seamlessly, as it is stored in your phone’s cache.

image 1

When your technician is servicing an asset, he can record progress updates in the form of text, images, videos, and files to show exactly what has been done to complete the service. This information can, in turn, be generated into a report that is of great use for both company and customer — serving as proof of record, while being stored in the customer’s service history too.

All of this can be done both online and offline too, with the technician’s inputted information being uploaded once a stable Internet connection is available, accurate to the time of reporting.

 
Check-in & Check-out

Apart from DATASYNC, another key feature that is essential to field service employees and companies is the Check-in feature. Once a technician arrives at his worksite, he can check-in using the Sales Connection app in order to verify his arrival for both the company and the customer receiving the service.

 
image 1
 

This way, companies can rest assured knowing all jobs are being carried out and completed on time, with customers being confident of the timeliness of the service given — especially if they are off-site themselves.

To read more on other essential features for your company and its field service employees such as Asset Management, Task Scheduling & Team Management, Digital Form Generation, and more, click here.

For more information on Sales Connection and how we can digitally empower your business, visit salesconnection.my or contact us at 03-5880 5110.

One of the biggest and most difficult obstacles faced by companies and field service technicians is the lack of connectivity they experience in poor-reception areas. This is especially problematic for technicians who need access to information that is found online. With Sales Connection, this is yesterday’s problem, as our DATASYNC feature and software can empower you today.

 
image 1
 
Work Online & Offline with DATASYNC

Technicians can access important information such as their jobs and tasks for the day, asset information, site location, and more, even without an active Internet connection. Our app is intelligent — all your technician has to do is load the app once in the morning, and all the most important information they need can be accessed seamlessly, as it is stored in your phone’s cache.

image 1

When your technician is servicing an asset, he can record progress updates in the form of text, images, videos, and files to show exactly what has been done to complete the service. This information can, in turn, be generated into a report that is of great use for both company and customer — serving as proof of record, while being stored in the customer’s service history too.

All of this can be done both online and offline too, with the technician’s inputted information being uploaded once a stable Internet connection is available, accurate to the time of reporting.

 
Check-in & Check-out

Apart from DATASYNC, another key feature that is essential to field service employees and companies is the Check-in feature. Once a technician arrives at his worksite, he can check-in using the Sales Connection app in order to verify his arrival for both the company and the customer receiving the service.

 
image 1
 

This way, companies can rest assured knowing all jobs are being carried out and completed on time, with customers being confident of the timeliness of the service given — especially if they are off-site themselves.

To read more on other essential features for your company and its field service employees such as Asset Management, Task Scheduling & Team Management, Digital Form Generation, and more, click here.

For more information on Sales Connection and how we can digitally empower your business, visit salesconnection.my or contact us at 03-5880 5110.