Sales Connection’s software digitizes business processes that would otherwise be unnecessarily time-consuming and complicated. Our features allow companies to focus on doing business and maximizing their profits, which is why industry leaders like Sunway, KONE, and many more trust us.

Digital Form Generation

If your company is in the servicing industry, you know very well how difficult it can be to have written forms for your customers to sign as technicians are best-equipped to do the skilled work of repairs and servicing, and not so much on the writing aspect. On top of that, using paper forms exclusively results in loss of key information as keeping paperwork for all of your customers is problematic and unreliable — both for record-keeping, and record-finding.

• Under jobs that can be assigned to each field technician using our Task Scheduling & Management feature, technicians can take images of the servicing’s before and after.
• Technicians can comment on each job using text, images, videos, and even documents.
• The images and text commentary can be attached to the digital form, allowing for customers to view it when given the digital form or a report with the same information.
• Customers can be away from the service site and still sign digitally using a URL link that will be sent to them via WhatsApp or email.

FMCG Industry

Not only is this feature suitable for the servicing industry, but it is also applicable to all industries that use forms requiring acknowledgment of any kind. One of our most prominent users is from the FMCG industry.

• Merchandisers who visit retailers can easily update their stock-taking using this feature.
• Managers can oversee the latest updates for how well their products are doing at each retailer online, all in one place, instead of needing manual follow-ups from each merchandiser.
• Our clients love this feature because it allows them to be fast and efficient in evaluating how well their products are doing at retailers, while also being able to see information such as display quality and competitor promos.
• With quick and easy access to such important information in an easy-to-understand way, it allows our clients to leverage this information and improve the performance of their products at retailers. Whether it’s to improve their display quality quickly or respond in kind to competitor promos rapidly — all of this and more can be achieved with Sales Connection.

To read more on the other features our clients love to use from our software, click here.

With features such as Task Scheduling & Team Management, Mobile CRM, Check-in/out, Overtime & Expense Claims, and plenty more, it is easy to see why everyone ranging from big corporations and SMEs trust Sales Connection’s software to empower their business.

Visit salesconnection.my for more information or contact us at 03-5880 5110