Manually following-up with all your field service employees is tedious, inefficient, and unnecessarily complicated. All of this and more can be simplified effortlessly with Sales Connection's software.
Check-in & Check-out
- Forgo the inefficient method of calling or texting your employee’s for site-arrival updates. Instead, they can check-in using the Sales Connection app upon arrival and departure from their worksite.
- This allows the company to be ensured at all times that all service jobs are initiated and completed on time, with accurate updates to be given to clients.
Asset Management
- Servicing field assets is made simple with Sales Connection’s asset management features.
- Technicians can scan a QR code attached to each asset and immediately be shown the service history, job for today, asset specifications, and more.
- With the built-in chat feature, technicians can also share images and videos for real-time discussions with fellow peers — perfect for complicated fixes that require team collaboration.
Real-Time Updates
- Technicians can share images, videos, and text in real-time for progress updates to be viewed easily.
- These updates can then be generated into a digital report, exportable in PDF form — perfect for record-keeping.
- Digitizing the record-keeping process does away with the tediousness of manually writing a report each time.
Work Online & Offline with DATASYNC
- Do your technicians work in areas with poor reception? No worries — using our DATASYNC feature, they can access important information within the app, with or without an internet connection.
- They can also continue to upload text, images, and videos freely. The data will be uploaded with accurate timing when a stable internet connection is available.
To read more on other features offered by Sales Connection such as Task Scheduling & Team Management, Overtime & Expense Claims, Automated Reminders, and more, click here.
For more information on how Sales Connection can simplify your field service operations, visit salesconnection.my or contact us at 03-5880 5110
