Digitally Manage Your Field Service Employees With Sales Connection

Posted on : 04 Feb 2021

DIGITALLY MANAGE YOUR FIELD SERVICE EMPLOYEES WITH SALES CONNECTION

Posted on : 04 Feb 2021

DIGITALLY MANAGE YOUR FIELD SERVICE EMPLOYEES WITH SALES CONNECTION

 

Manually following-up with all your field service employees is tedious, inefficient, and unnecessarily complicated. All of this and more can be simplified effortlessly with Sales Connection's software.

 
Check-in & Check-out
 
image 1

  • Forgo the inefficient method of calling or texting your employee’s for site-arrival updates. Instead, they can check-in using the Sales Connection app upon arrival and departure from their worksite.
  • This allows the company to be ensured at all times that all service jobs are initiated and completed on time, with accurate updates to be given to clients.

 
Asset Management
 
image 1

  • Servicing field assets is made simple with Sales Connection’s asset management features.
  • Technicians can scan a QR code attached to each asset and immediately be shown the service history, job for today, asset specifications, and more.
  • With the built-in chat feature, technicians can also share images and videos for real-time discussions with fellow peers — perfect for complicated fixes that require team collaboration.

 
Real-Time Updates
 
image 1

  • Technicians can share images, videos, and text in real-time for progress updates to be viewed easily.
  • These updates can then be generated into a digital report, exportable in PDF form — perfect for record-keeping.
  • Digitizing the record-keeping process does away with the tediousness of manually writing a report each time.

 
Work Online & Offline with DATASYNC
 
image 1

  • Do your technicians work in areas with poor reception? No worries — using our DATASYNC feature, they can access important information within the app, with or without an internet connection.
  • They can also continue to upload text, images, and videos freely. The data will be uploaded with accurate timing when a stable internet connection is available.

 

To read more on other features offered by Sales Connection such as Task Scheduling & Team Management, Overtime & Expense Claims, Automated Reminders, and more, click here.

For more information on how Sales Connection can simplify your field service operations, visit salesconnection.my or contact us at 03-5880 5110

 
 

Manually following-up with all your field service employees is tedious, inefficient, and unnecessarily complicated. All of this and more can be simplified effortlessly with Sales Connection's software.

 
Check-in & Check-out
 
image 1

  • Forgo the inefficient method of calling or texting your employee’s for site-arrival updates. Instead, they can check-in using the Sales Connection app upon arrival and departure from their worksite.
  • This allows the company to be ensured at all times that all service jobs are initiated and completed on time, with accurate updates to be given to clients.

 
Asset Management
 
image 1

  • Servicing field assets is made simple with Sales Connection’s asset management features.
  • Technicians can scan a QR code attached to each asset and immediately be shown the service history, job for today, asset specifications, and more.
  • With the built-in chat feature, technicians can also share images and videos for real-time discussions with fellow peers — perfect for complicated fixes that require team collaboration.

 
Real-Time Updates
 
image 1

  • Technicians can share images, videos, and text in real-time for progress updates to be viewed easily.
  • These updates can then be generated into a digital report, exportable in PDF form — perfect for record-keeping.
  • Digitizing the record-keeping process does away with the tediousness of manually writing a report each time.

 
Work Online & Offline with DATASYNC
 
image 1

  • Do your technicians work in areas with poor reception? No worries — using our DATASYNC feature, they can access important information within the app, with or without an internet connection.
  • They can also continue to upload text, images, and videos freely. The data will be uploaded with accurate timing when a stable internet connection is available.

 

To read more on other features offered by Sales Connection such as Task Scheduling & Team Management, Overtime & Expense Claims, Automated Reminders, and more, click here.

For more information on how Sales Connection can simplify your field service operations, visit salesconnection.my or contact us at 03-5880 5110